Customer Reviews

Customer Reviews

CSM Security Locksmiths
5.0
Based on 479 reviews
Stacey A D Mensah
Stacey A D Mensah
10:50 30 Oct 19
I called Chris one Friday afternoon because all of the other locksmiths were closed for the weekend apparently, even though it wasn't even 5pm! By the time I had pulled up on my driveway Chris was pretty much done. He was done within 15 minutes. Nothing is too much of an ask for him. He really does go above and beyond and he's someone that you can definitely rely on. From here on out, whenever my business needs a lock changing, he's going to be our first port of call!
Emily Turner
Emily Turner
15:58 27 Nov 20
Chris came to the property to replace a broken lock. He arrived on time, did the job to a brilliant standard and charged a very fair price - Chris quoted the price before attending the property. He was very professional and friendly. Definitely recommend!
Fiona Barnett
Fiona Barnett
13:53 18 Jan 21
Extremely professional and friendly, Chris fixed our garage door lock and replaced it with an even safer one. Would highly recommend.
Jason Lawrence
Jason Lawrence
11:41 07 May 20
Chris has done a great job fixed my lock, he turned up on time and the price was fair too very professional.Thanks for doing a great job Chris.
Ashley Peat
Ashley Peat
08:24 28 Mar 15
Great work very reliable perffesional and great Communication defo recommended
Christina Law
Christina Law
12:34 30 Dec 19
Absolutely excellent service. Chris could not have been more helpful - what a lovely guy. Exceptionally fast response - job extremely well done - explaining everything he was doing as he went along. Would not hesitate to recommend this company - and the rates were extremely reasonable as well - am one happy bunny!! 😀😀
Ursula Petryszyn
Ursula Petryszyn
17:22 28 Mar 15
R Townend
R Townend
18:17 20 Jul 21
Turned to Chris after being let down by another local locksmith. Service was faultless. Chris knew what he was doing and explained everything as he went. Very polite and professional. Even let me know he was running a little late. Highly recommended. Thanks Chris!
Sophie Seaton
Sophie Seaton
01:10 01 Oct 15
Fantastic fast and friendly service!!
Would highly recommend!!
Mark Penton
Mark Penton
20:02 25 Oct 19
Brilliant service called at 17.15 on a Friday evening and Chris was here by 18.30 repairing and replacing our lock! Weather was terrible and he stuck at it until job was complete at 20.30.Fast, reliable, quality service and great advice on how to protect your home.Thanks Chris - thoroughly recommend this company
Michael Malton
Michael Malton
15:06 02 Dec 21
We had locked ourselves out of our house and Chris sorted it out for us at short notice. Saved us.
Ross Buckingham
Ross Buckingham
19:44 02 Feb 22
Quick response to our enquiries, very knowledgable and brilliant service. Wouldn't hesitate to use Chris again.
Dawn Evans
Dawn Evans
07:39 27 Mar 18
Great service great job done all with a smile I'm very happy I would highly recommend 😊
Giovannina Blaauw
Giovannina Blaauw
15:25 08 Jul 21
Thank you Chris amazing service, the quality was superb and very quick lock replacement.
Netnapa Lack
Netnapa Lack
13:15 05 Oct 20
Came out at short notice to repair and replace locks on garage doors. Friendly and professional service, and good value for money. Highly recommended.
Nic Rowley
Nic Rowley
16:45 17 Feb 20
Arrived quickly when we were locked out and was very helpful. We then used his services a week later to fit a new lock to one of our doors. Professional and friendly service.
Linda Germano
Linda Germano
18:03 09 Oct 20
Outstanding service - Living with a mum with dementia, Chris came and fixed the issue with my lock within an hour of calling. However he advised a different kind of lock so my mum could not leave the key In the front door. This was something I never knew that existed.

Once again, amazing service.
Matt Henfrey
Matt Henfrey
12:36 12 Jan 20
Fantastic service, arrived within a couple of hours from me calling....recommend totally
Sarah O
Sarah O
17:43 01 Apr 21
Chris came across very professional and not knowing much about what locks suited us, he guided us though options while not just on the sales pitch.There ended up being a few issues with the door but Chris took the time, patience and effect to make the lock work which has made both myself and partner feel safer in our new home. Amazing value and effect for what was charged, will highly recommend Chris to anyone and would be very happy using his services again should I need them.
David Deeney
David Deeney
00:37 04 Nov 17
Excellent service, very happy and will definitely call again
nazmeen zaffar
nazmeen zaffar
14:02 23 Apr 20
highly recommend, excellent service and reasonable pricing.
Joe Mordecai
Joe Mordecai
10:44 08 Sep 20
Fantastic service and one of the friendliest people I've met. You don't need to look any further for a Locksmith.
xphilipwheelerx
xphilipwheelerx
16:51 29 Apr 21
Loris Douglas
Loris Douglas
16:43 12 Nov 19
Thank you CSM Security for your impeccable work on my door today. And you cleaned up better than I would. Thank you again.
Andrew Smith
Andrew Smith
01:55 27 Feb 16
Great service. Price is competitive, but more important is their passion for doing a good job. Have used them on a couple of occasions and am very happy to continue using them.I will definitely recommend them as the go to locksmith in MK.
Jess Besnard
Jess Besnard
19:17 13 Jul 20
Fantastic service, answered promptly and at our house in under 30 minutes. Pleasure to deal with would highly recommend! Thank you Chris!
Philip Wheeler
Philip Wheeler
16:52 29 Apr 21
This guy literally saved our day. Locked out the house with the kids and he went out of his way to come and get us in safely and for a new lock. Highly recommend
Faye Carruthers
Faye Carruthers
20:58 14 Dec 20
Need a locksmith? Look no further. Chris was incredibly kind and professional since the moment I phoned him. I needed 2 new locks ASAP and Chris was at my house shortly after I contacted him. Great price, lovely person, highly recommend 🙂
Helen Morrison
Helen Morrison
19:48 20 Jul 21
Chris fixed our conservatory door today which wouldn't unlock. Although not an emergency he'd solved the problem, sourced and fitted a necessary new lock unit to our aging door and made it work better than before - all on the day we contacted him. He gave us a clear idea of the range of possible causes and costs at the outset. Such a pleasant and competent guy. Highly recommend.
Mo
Mo
21:23 20 Feb 20
Exceptional service from Chris.
Kristen Titmus
Kristen Titmus
13:37 27 Sep 21
David Bruce
David Bruce
16:38 08 Oct 21
Highly recommended. I lost my keys on holiday and needed a locksmith to meet me when I got home. Chris provided a very reasonable quote that he kept to, met me at exactly the time he said he would, explained what he would do and updated me as he did it. I gained entry to my home in less than half an hour and the lock was undamaged.
Claudio Aires
Claudio Aires
15:04 20 Nov 16
Called Chris after being locked out of the house, he turned up within 15min, gained access to the house, gave us some advice as well. Very friendly and knowledgeable, a true professional, have saved his contact in my phone, Thanks Chris
Gurvinder Singh
Gurvinder Singh
20:29 04 Jan 20
Professional and decent chap who had all the specialist tools to get the job done fast. He opened a door when we got locked out. Reasonable rates.
Very happy with the job done... friendly person and professional. Very knowledgeable too.
Jamie Kane
Jamie Kane
09:28 28 Mar 15
Anthony Aj Jordan
Anthony Aj Jordan
18:06 04 Jan 18
Chris is highly recommended. I contacted him at 8.45am due to being locked out of my house as the door handle was spinning 360 degrees. Chris already had jobs booked in for the morning but when I explained my partner was pregnant and we needed to get in ASAP he treated us a priority. As we were on the way to a doctors appointment when I rang him he arranged to meet us as soon as we got back to the house and by 10.30am he got us back into our property. Considering Chris came to us within 2 hours his pricing was very reasonable and he didn't have any hidden fees. I would definitely use Chris at CSM Security Locksmiths again!
Sean O'Nion
Sean O'Nion
20:34 18 Oct 17
Chris came to fit a couple of locks for me and did an awesome job!! Top class service from a top class guy......although he did beat me at Pool!! ��

Highly recommended! A++++
Chris was easily contactable, readily available short notice, was very friendly and professional. Job completed as promised and within timeframe estimate, very grateful for your help!
Tattyhead
Tattyhead
15:56 16 Dec 21
Exceptionally quick service to replace 2 locks on our house this morning. Polite, friendly and tidy - wouldn't hesitate to use CSM again and would definitely recommend them.
Ian Rowland
Ian Rowland
14:40 10 Nov 20
Professional and friendly service, excellent price. Price quoted up front, no hidden extras and to cap it all Chris is a thoroughly nice chap.
Excellent service from start to finish. Prompt arrival, quick fix, fair pricing. Highly recommended
Lee Fuller
Lee Fuller
19:24 21 Sep 19
Friendly and efficient! After leaving the keys inside, we were promptly back in at a reasonable cost.
James Jimmy Henderson
James Jimmy Henderson
17:56 10 Oct 16
Can't recommend this guy any more! Came out same day quoted me a price and even though it took longer than we both thought didn't want a penny more. Great friendly service now on my numbers to call cheers Chris
Chris Cowie
Chris Cowie
04:29 28 Mar 15
Paul Lockett
Paul Lockett
09:24 28 Aug 19
Excellent service, I needed a lock changed and they were out with me within 2 hours. All sorted now, highly recommend CSM Security Locksmiths best I've used so far.
Adam pugsley
Adam pugsley
19:30 24 Aug 21
From phone call to arrival , Less than 15 minutes. I've never needed or used a locksmith before, I cant recommend this Company enough. Chris went above and beyond to help me today. Saved me a small fortune with his knowledge, Absolute professional.Thanks again Chris , I'll be sure to recommend you to anyone who needs a reliable locksmith. 👍
Tim Carey
Tim Carey
19:58 23 Jul 21
I chose Chris on the strength of these reviews, and they were exactly right. Exceptional workmanship, communication, clear and up-front pricing and excellent advice.
Melissa Callender
Melissa Callender
22:23 28 Mar 15
Laurian Taylor
Laurian Taylor
07:35 30 Aug 21
It was so refreshing to meet a tradesman who was respectful, knowledgeable, reliable, and honest. Chris is a true craftsman. I was having issues with one of the locks on the conservatory door, turned out the lock was fine, the problem was due to the doors becoming misaligned. Chris sorted out the doors and saved me a fortune. I have no hesitation in highly recommending him.
Mikal Tang
Mikal Tang
06:43 01 Sep 20
Very friendly, fast and professional service provided by Chris. Needed my front door locks changed same day and he was there almost immediately. Price was better than expected. Very highly recommended.
Melanie Ward
Melanie Ward
09:06 24 Sep 19
Called CSM Security Locksmiths for an emergency job, and was very happy with the service, very reliable, professional and reasonable priced would recommend to anyone in need of a locksmith.
Neil
Neil
11:59 02 Mar 20
Phill Herwing
Phill Herwing
19:07 13 Jun 18
Couldn't of asked for a better job very quick response time, efficient and really good bloke!
Andrew Savva
Andrew Savva
13:24 07 Nov 20
G F
G F
21:23 19 Nov 20
Chris recently fitted an alarm system. The work was completed to a very high standard. Chris is very meticulous and spends time installing the system correctly taking no short cuts. I would highly recommend Chris without any hesitation.
Ravi Kumar
Ravi Kumar
20:38 16 Jun 21
First class service and highly professional, Thanks Chris for very quick turnaround and sorting out the issue. Very prompt and friendly, Highly recommended.
Donna Wilson
Donna Wilson
20:22 21 Nov 20
Absolutely amazing service. Can not fault. Would highly recommend with 10 stars.So helpful and selfless.
Paul Carrington
Paul Carrington
18:25 03 May 18
Thanks Chris four our install.
Highly recommend.
Fantastic job.
Kevin Knight
Kevin Knight
10:16 12 Oct 19
Fast friendly service, at a good price, would recommend without hesitation.
Chloe Chan
Chloe Chan
13:33 18 Aug 21
Nice and easy communication with quotes and appointment, reasonable prices, no hidden charges, we wanted to change three locks, but one of the patio doors locks couldn’t be changed after about 45 minutes trying due to a failed mechanism and a stuck panel, we were only charged for two locks. Chris also checked for a door fixers contact and links for materials. Really appreciate his professional and reliable service, will definitely recommend him to family and friends.
ERMM MMM
ERMM MMM
17:18 25 Apr 21
Chris was very professional and honest. I got a few quotes and he had a very fair price with no extra hidden charges. He communicated clearly what the price would be to get the lock fixed and did not unnecessarily upsell me or just say that I needed a new lock. On a Sunday he arrived within 5 mins and helped me tenant to unlock the door. As a landlord you can’t ask for much more than that, someone you can trust and gets the job done quickly. A very happy customer. Thanks Chris!!
Sarah Lawrence
Sarah Lawrence
17:05 29 Nov 20
Chris did a fantastic job, turned up within 20 minutes and gained access in 5 minutes, highly recommend!
Katie Butler
Katie Butler
20:15 26 Jul 17
Chris is extremely professional - nothing is too much trouble. Would highly recommend
Isaac Tekeste
Isaac Tekeste
11:23 27 May 21
Magda Nodrof
Magda Nodrof
16:47 09 Dec 20
I have to say that I'm very impressed with the service! Chris worked so hard to fix my front door lock an he did amazing! Very reliable and trustworthy.
Holly Jackson
Holly Jackson
11:12 24 Nov 17
Very efficient, friendly and professional! Highly recommended �
Laura Duggan
Laura Duggan
19:07 23 Aug 21
Absolute star! Arrived within 15 mins after I called having returned from holiday to find I'd lost my front door key. Valiantly worked on getting access to my recently fitted high security locks and did absolute best to do as cleanly as possible. Much appreciated and would recommend without hesitation.
oliver Hitch
oliver Hitch
18:28 04 May 22
Excellent service, on time and very professional. Would highly recommend 5 stars 🙂
Georgina Ballinger
Georgina Ballinger
21:19 04 Aug 18
Thanks Chris for coming out so quickly and fixing my broken lock. Great service and I would highly recommend you.
Michaela Dean
Michaela Dean
20:45 05 Nov 19
WOW. A super service, more than I expected and such a genuine service. No sooner I called he was here in record time. 8.00 pm at night too. Very professional and a really good emergency fee. I could not recommend this company more. 5 star all day long.
Lisa-Jayne Kalugin
Lisa-Jayne Kalugin
16:21 16 Dec 19
Fabulous service. Professional, knowledgeable and explained everything. Found Chris to be very honest and appreciated being told potential costs on the phone then the fixed cost once he’d seen the door and lock. He soon had our back door open and despite the broken lock being twenty years old he had a new one in his van to replace it. Chris pointed out a problem with our front door lock but rather than try and get additional work for himself he told us what we needed to do. Top, top service. Can’t recommend enough.
Vanesss Klopper
Vanesss Klopper
17:09 29 Jan 21
Matt Barnes
Matt Barnes
16:12 19 Oct 19
Fantastic service, Chris is a great chap...definitely got me out of a pickle when I lost my house keys!
Yvonne Phillips
Yvonne Phillips
06:19 24 Jan 22
What a lovely guy. I would recommend him 100%. Very helpful, quick to reply and fix my problem lock for me. Reasonably priced too. I am so pleased with my lock, and wished I had called him sooner.
Darren Isaac
Darren Isaac
18:42 26 May 18
Great service !! Helped me in time of need and saved me money !!
Martin Smyth
Martin Smyth
14:07 30 Apr 20
I called CSM when the lock failed on my wooden patio doors and rather than cause any damage to the doors Chris persisted for longer than should have been necessary until he broke the lock and opened the doors. The lock inside was now obsolete but again Chris went out of his way to find me a replacement part. A very genuine guy and a first class job so thanks CSM Security you saved the day.
Paddy McCarry
Paddy McCarry
10:23 11 Nov 17
This guy is a absolute legend. Got locked out of my flat after an night out and he got me back in first thing the next day! �
Brett Staniford
Brett Staniford
18:51 19 Dec 18
Chris was a joy to have came across, he exsplained pototential costs and what might be the problem before carrying out any work. The lock repair he carried out was faultless and his professionalism was second to none. I will definitely use CSM for any locksmith work i need in the future and refer him to all friends and family that require the services of a quality locksmith.

Thanks again

Brett and Samantha
Oakgrove, Milton Keynes
Nicholas Rowley
Nicholas Rowley
16:42 17 Feb 20
Arrived quickly when we were locked out and was very helpful. We then used his services a week later to fit a new lock to one of our doors. Professional and friendly service.
Pete D
Pete D
13:07 20 Oct 20
Chris attended at short notice and very kindly helped me out of a situation which had disabled one of our vehicles. Chris had an approach for all eventualities and all the kit needed to resolve the incident and then some. Great value, professional and trustworthy which is apparent instantly on dealing with. Would highly recommend, review rating speaks volumes and breeds the confidence to use CSM Services without knowing too much about them. Chuffed with the result - 5* from us.
Ethan Wilkinson
Ethan Wilkinson
15:58 26 Mar 21
Chris kept me informed via WhatsApp with what was going on (that he had ordered the parts, that they had arrived and that he was on his way) and he arrived on time. Within an hour he had completed the work to a very high standard. I would highly recommend him. Thank you so much!
j coxon
j coxon
10:37 17 Mar 20
Very quick service. Arrived 15 mins after I called and I was back in my house within 20 mins. Panic over! Highly recommended.
M B
M B
12:48 27 Aug 21
Quick to respond. Arrived exactly on time. Quickly done. Very professional. Thanks Chris!
Eavan McFall
Eavan McFall
14:20 01 Jan 20
After having my house broken into I was naturally a bit shaken. I wanted to get the locks changed immediately to help me feel a bit safer. Chris was with me within the hour to change my locks and also offer helpful advice to secure my home more efficiently in future. Brilliant service!
Jason Dorner
Jason Dorner
14:25 22 Apr 17
If you need a local and professional locksmith then this is the company to use.
Tom Latimer
Tom Latimer
21:14 08 Jul 20
Fantastic service from Chris. Couldn’t recommend highly enough, went above and beyond to solve a number of issues in the property.
Bob Gibbs
Bob Gibbs
14:21 19 Feb 21
Neil Walters
Neil Walters
18:21 30 Apr 21
Absolutely first class service from Chris! Very friendly, knowledgeable and in keeping with the current times - very thorough with the clean afterwards. Sorted our broken door lock in an incredibly efficient manner. Wouldn't hesitate go to Chris again!
Ron
Ron
16:08 03 Sep 21
Chris responded very quickly and was polite, friendly and professional. Highly recommended!
Amjad Janjua
Amjad Janjua
08:20 17 Mar 20
10:30pm locked out with my 18 month boy and wife!! Chris arrived on time and tackled the problem professionally and gain entry for us. Pleasure to find a trust worthy honest tradesman. thank you so
Leah Etheridge
Leah Etheridge
16:11 05 Nov 20
Fantastic, quick, professional service! Would definitely recommend.
Matt Purchase
Matt Purchase
21:23 03 Jul 17
Highly recommend CSM. Great work and fair price. Definitely value for money considering the effort that was put in to resolving my issue.
Mark Mendoza
Mark Mendoza
08:36 28 Mar 15
Keira Jay
Keira Jay
17:31 21 Jul 20
Fantastic service from Chris. Definitely a calm voice at the end of the phone in a panic. Thanks Chris.
Richard Moore
Richard Moore
12:43 27 Oct 20
Chris came to replace a lock on a front door, at a very reasonable price. Fitted me in very quickly and arrived bang on time. Very professional throughout and a thoroughly nice bloke, also providing me with some advice on a window locking issue. I would very happily use CSM Locksmiths again.
Iqra
Iqra
15:32 19 Oct 21
Very happy with the service provided
Darren Voda
Darren Voda
15:47 05 Jul 21
Chris tried his best to repair old lock of 14 years, but I opted for new one as this was not too much more. Very friendly, professional and reasonable. Not the cheapest, but value is something you pay for, and this was great value. Great experience, would definitely recommend Chris to anyone.
Chris S
Chris S
19:42 09 Feb 22
Nathan Rice
Nathan Rice
20:56 13 Oct 20
dolfanyan1972
dolfanyan1972
13:33 06 Nov 21
After we got locked out of the house I contacted Chris from CMC. He arrived promptly with smile and got to work, and in no time we were back in the house. Chris provided excellent service and I highly recommend Him.
Freddie P
Freddie P
23:03 04 May 21
Very professional friendly and well informed
Nicholas Junior
Nicholas Junior
14:36 28 Mar 15
Thanks. You done a brilliant job at a good price. I Will be using you again. From one happy customer.
Tim Stoker
Tim Stoker
08:08 25 Mar 20
Broken door handle left me locked in own bathroom(!) at about 9:45pm... Chris was great: got here in about 20 mins, did a great job both in opening the front door and then the bathroom door - and was very professional/courteous/etc. throughout. Highly recommended. Just glad I had my phone in there with me!
Lesley Ward
Lesley Ward
19:02 09 Dec 20
Chris did an amazing job, professional, friendly, great price and excellent service and all round nice bloke.....thanks Chris
Vicky Spencer
Vicky Spencer
23:05 28 Nov 19
Great service on an emergency call out! So quick and really professional. Thank you!
James Purton
James Purton
11:09 17 May 20
Alex Candelon
Alex Candelon
22:04 12 Jun 20
Very good friendly and professional service. On time and very helpful. Would definitely recommend them to anyone. Thanks a lot!
Joe Rowe
Joe Rowe
14:01 28 Feb 21
Absolutely brilliant service ! I got locked out and was back in within ten minutes, including great advice on how to improve current security and sent links for what to buy, rather than any sales tactics! Really faultless service, and while I hope I never need to use a locksmith ever again, if I do I'll be going straight to CSM!
Georgina Marie
Georgina Marie
06:48 21 Sep 21
Thank you again for a prompt, fair and friendly service in fixing our door 😇. Would highly recommend to anyone! Thanks again
Mepham Family
Mepham Family
13:47 07 Jul 21
Chris is so easy to deal with and have used CSM on several occasions - even have them on speed-dial!Excellent service and quality work,
Traci Collins
Traci Collins
12:46 06 Sep 18
very impressed with how quickly chris came out very friendly no hidden charges would definitely recommend CSM security locksmiths to anyone
RK L
RK L
13:05 29 Dec 21
What a fantastic service, genuine, friendly and an absolute find! All these reviews are not fake. Chris arranged to come out and fix a faulty multilock on my front door, talked through the job, job complete, I wont be using anyone else , highly recommended, many thanks for the stress free fix.
Michael Blunt
Michael Blunt
15:40 21 Nov 19
Fantastic service from Chris. Above and beyond my expectations. Many thanks.
Simon A
Simon A
13:52 02 Oct 20
No need to shop around this guy is the only number you need! Chris was absolutely brilliant. Upfront heads-up on the cost, quick response, on time same day appointment and an all round super professional chap - couldn’t have been better.
Chris was brilliant when we needed his assistance opening a safe, he was professional and did his upmost to help us out, would definitely recommend!
Tarlochan Grewal (Raj)
Tarlochan Grewal (Raj)
11:58 04 Oct 21
Great professional service and all with a smile and helpful advice. Went above and beyond to help. Quick response to contact and arrange appointment. Would highly recommend CSM.
B Hyatt
B Hyatt
17:37 17 Jun 20
Great, speedy attendance at short notice. Friendly and professional - would definitely recommend.
Daniel Sarson
Daniel Sarson
09:56 17 Sep 21
Chris attended a emergency call out within 20 minutes of calling. Very professional and got me back into my apartment within minutes of arriving. Highly recommend.
Frances Botha
Frances Botha
15:43 25 Nov 19
Contacted Chris as I Locked myself out in the cold, he arrived within 15 minutes and gained entry to my home in the next 20 Minutes. He then proceeded to check and tighten all my locks and adjusted my non-closing conservatory door And made it safe and secure. A lovely young man and I will recommend him to my family and friends. Thank you once again Chris.
Jo Hack
Jo Hack
07:55 23 Sep 16
Can't recommend highly enough, friendly professional service, came out at very short notice and did a great job , and charged less than half of other quotes!
Asif Sadiq
Asif Sadiq
18:10 06 May 21
I don’t usually leave reviews but on this occasion it’s totally needed. I called Chris as my front door lock broke, he came round the same day and replaced the lock and even fixed the door that was a bit sticky. He was very friendly and did a great. Would definitely recommend using him if you need a locksmith.
Google User
Google User
20:24 28 Jun 21
I was locked out of my property due to a worn out lock, phoned around and Chris was recommended to me by a locksmith that was busy on another job. Spoke to Chris on the phone he took details of the problem he clearly explained the price and arrived within 15mins. Very professional and friendly guy great price as well for his services couldn't be more happier as he sorted the problem and managed to get me back into the property! Would highly recommend! Thank you
Paul Henry
Paul Henry
17:34 26 Jan 21
Arrived within 20 minutes. Professional and friendly and very reasonably priced. Added bonus sent me links and advice on lock type so I don't lock myself out again. Great service..great guy. I strongly recomend.
Alex Lawrence
Alex Lawrence
10:04 16 Sep 20
Having locked ourselves out, Chris came to the rescue. Immediately answered the phone and was with me within the hour. Great guy, great service and would definitely recommend.
Hayley Rance
Hayley Rance
12:41 27 May 21
First class service. Chris is very professional, knowledgeable and friendly. I would highly recommend CSM Locksmiths.
Tanvi Patel
Tanvi Patel
20:27 08 Jan 21
Chris was very helpful, called him on a Thursday night and managed to get an appointment booked in for Friday. He was very efficient, professional and ensured that the problem was sorted. Also recommended other professionals for other bits I needed sorting out around the house. Can not recommend Chris enough due to fast and efficient service at a very high quality.
Claudio Palmiero
Claudio Palmiero
22:44 15 Feb 19
Called out at 9pm and arrived within 15 minutes. Fast, efficient and very diligent. Would definitely recommend Chris. 5*** service!!
Lodjac Amodio
Lodjac Amodio
13:35 01 May 20
Contacted Chris as I had 2 doors that were becoming more problematic. He responded quickly to my message and we made appointment for the following day.Arrived on time and quickly resolved both issues on 2 doors, alignment in one door and sticking key in the other door.Rates for work were very reasonable and happy with his work. Will recommend. 5/5.
Richard Double
Richard Double
13:10 01 Sep 20
Suzie Sue
Suzie Sue
12:08 15 Sep 21
This guy was awesome! He came super quickly, he was very professional and super helpful! I really hope I never need a locksmith again.. but if I do.. this is the guy! 100% recommend! (Now just need to remember to take my keys with me when I leave the house!!)
filip sevcik
filip sevcik
20:13 21 Apr 22
Originally I tried to change the locking cylinder by myself with tools and parts from B&Q and guide from YouTube. After wasting over an hour I was keen to hire anyone else to do it in stead of me.Chris come over and sorted both locks in about 20 minutes.A bit embarrassing for my ego me but very professional and good service from him.
Hannah
Hannah
15:00 08 Jan 20
Absolutely brilliant service from Chris! Extremely helpful. Tried all options to save me money - very genuine lovely guy.Very professional and knowledgeable, would 100% recommend!Thanks again Chris!
Caroline Croft
Caroline Croft
17:17 15 Mar 16
Recommend to me by a friend. Speedy service, very friendly & professional. Would also recommend!
Jamie Walsh
Jamie Walsh
22:15 23 Nov 17
Helped us out on a few occasions now, fast response time and great value. Highly recommended
Tony Brandon
Tony Brandon
19:36 21 Feb 20
Speedy, professional service!We were absolutely delighted with the service Chris provided. We had a real issue with our front door, Chris instantly knew what was wrong with it and fixed it on the spot with speed and professionalism. We would 100% recommend this company.
Suzie Sue
Suzie Sue
12:11 15 Sep 21
This guy was awesome! Highly recommend! He came super quick, saved the day after I locked myself out and was a reasonable honest fee! ( no hidden extras!)
Can’t recommend enough. 5 ⭐️
Harriet Walton
Harriet Walton
15:18 06 Dec 19
Absolutely brilliant service from Chris. I was unable to get in my post box I called on the Tuesday and it was all sorted by Wednesday morning. Absolutely brilliant. I can’t recommend CSN locksmith highly enough.
Clare
Clare
18:34 20 Sep 19
Had trouble with my front door, Chris came to assist really quickly within half an hour. He was friendly, approachable and knowledgeable. He explained everything well, he is a true professional and takes pride in his work. Would definitely recommend!
Adam Jones
Adam Jones
12:43 08 Jun 21
Chris was prompt, friendly, efficient and clear about indicative pricing from the first point of contact. Would highly recommend.
Carl Genna
Carl Genna
11:36 20 Sep 19
Legend: We was about an hour away from having to leave for holiday when I locked myself out of house by snapping key in lock. I randomly looked on Google for help. CSM responded quickly (cutting short his lunch), gave very reasonable price up front and was with me in 15 mins, in house in less than 3 mins. He also kindly stuck around to get snapped key out of lock. So very grateful and there number is now in my phone book. I'm now at airport waiting for flight, phew
Gaurav Nigam
Gaurav Nigam
11:17 30 Aug 20
Having moved to Milton Keynes to a new apartment I got locked out of a room with all my essential stuff and car keys. Chris was very helpful and prompt with his advice. He gave me a next available appointment and promptly did the job. His services were professional and helped me as it was a bank holiday weekend. Would definitely recommend to anyone needing these services.
Katy Jackson
Katy Jackson
20:05 04 Sep 21
Superb work from Chris! Came and rescued me so quickly when my front door broke. Lovely, very friendly locksmith too!
Rosemary Maher
Rosemary Maher
12:10 19 Nov 20
Chris replaced a front door lock, very friendly efficient service. Price up front on time and speedy completion Excellent service
Joy Prime
Joy Prime
18:48 13 Aug 18
A very professional guy, and came to see if he could unlock our safe !! He did a grand job, and the safe didn't need to be thrown away either, his prices were very reasonable as well. Turned up when he said he would, we will use him again if anything else happens. Thanks Chris
Cindy Bartlett
Cindy Bartlett
11:51 15 Dec 21
Chris was with me within 15 minutes after I locked myself out. He was very professional and courteous and got me back indoors with 10 minutes of arriving. I did call another locksmith before Chris, but they called back after half an hour and said they couldn't be with me within the hour they promised. If you need urgent professional assistance, I wholeheartedly recommend CSM Locksmiths. I will be recommending him to all my friends should they find themselves in any security situation. Your number is in my phone should I be stupid enough to duplicate my error. Thanks Chris!
tajhana
tajhana
13:41 26 Dec 19
Michelle King
Michelle King
10:32 28 Mar 15
Sarah Sutherland
Sarah Sutherland
19:14 29 Jan 21
Great job in fixing our windows and door, very thorough and great customer service! Thanks so much and would highly recommend!
Backup Deesha
Backup Deesha
12:38 28 Apr 21
Chris is extremely professional and really took his time in sorting out the problem. Very polite, trustworthy and friendly. He genuinely cares about the quality of service he provides at very reasonable prices Highly recommend!
Kathryn Swain
Kathryn Swain
17:46 25 Nov 18
Chris came round within 15 mins of me calling him & got me back in the house within 1 minute!! Couldn't of asked for a quicker, better, friendlier service! Hopefully, I won't need Chris ever again but if I do decide to lock myself out again..Chris will be getting another call! Thank you so much! 😊
Suzana suzana
Suzana suzana
19:16 20 Feb 20
Excelent service, would recommend to anyone! Good prices and professionalism.
Richard Price
Richard Price
17:07 25 May 20
We had Chris pop over to repair our door. He was on time and fixed the door very quickly. Incredible service from a such a friendly guy. I’m tempted to brake another door just to have him back.Can’t recommend enough.
Karl Evans
Karl Evans
19:04 29 Mar 21
Chris was very responsive and helpful from the word go. He already had a good idea of what was wrong based on the information I told him beforehand so the issue was fixed fast and efficiently. As well as being very professional he was also very friendly and polite. Would highly recommend as he’s obviously someone who takes pride in his work
Suraya Morriss
Suraya Morriss
09:46 17 Dec 19
Monique Sutherland
Monique Sutherland
21:04 17 Nov 16
Exceptional service and Chris comes highly recommended. Quoted and arrived within 15 minutes of calling. Chris thank you for your reliability and professionalism ��
Julie Lowe
Julie Lowe
19:26 18 Feb 20
I didn't need an immediate call out, but needed a time to suit me. Arrived on time in my lunch hour and did a fantastic job in securing my property from a non-paying tenant. Thanks ☺
kinita patel
kinita patel
10:53 18 Jan 21
Chris Revell
Chris Revell
15:28 23 Nov 21
Problem with a lock jamming on an internal sliding door. Contacted Chris who came out within 24hrs and fixed the issue at the price quoted. Good service and nice chap.
Faye Thomassen
Faye Thomassen
18:20 12 Dec 18
Responded quickly to our emergency call out in the late evening. Very reliable, professional and friendly. Highly recommended.
mollyn mukombe
mollyn mukombe
15:33 24 Dec 19
Phillip Barnett
Phillip Barnett
20:32 21 Jul 17
Chris best service I have had in a long time and well deserving to anyone in need of a locksmith
Highly recommended
Sherica Johnson
Sherica Johnson
06:22 04 Nov 16
I would highly recommend Chris to anyone!! Came out same day and at short notice quoted me a price, and even though it took longer than we both thought he didn't charge any extra. Extremely professional and friendly, he explained what he was doing at all times.

Thanks Chris
Piotr Kość
Piotr Kość
18:09 11 Nov 21
Today he saved my life with such quick response and massive professional help. Highly recommend. Thank you one more time
Vanita Shenoy
Vanita Shenoy
18:01 09 Sep 19
Great Service and a great networking friendly person. I witnessed his work 1st hand whilst giving advice to my niece and changing ONLY necessary locks. I called CSM Security to change one lock in my property. Neat & Efficient. Whilst changing the lock, helped me to find an Electrician & a plumber. Will definitely use the company in future. Thank you for your help Chris.
ilias sofokleous
ilias sofokleous
22:09 05 Mar 20
Great service within a few minutes from my call! Chris was able to respond to my call within 10 minutes !!! Keep up the good work!
Stefan Donchev
Stefan Donchev
12:06 24 Sep 20
Absolutely brilliant. Chris arrived quickly and despite the fact that the job was not easy, he did it in a timely and professional manner.Reasonably priced and great value for money for the level of service I have received. I would definitely recommend him.
Mark Robinson
Mark Robinson
16:39 08 May 19
Within 20mins of getting locked out Chris was with me, and shortly after had the lock picked.

Can't fault his professionalism and service.
Darko Thane
Darko Thane
15:11 24 Apr 20
Chris came out and helped fix a lock on our flat door. Was very professional arranging times and while working. Demonstrated work and was very happy with the service
Chris Haywood
Chris Haywood
14:17 14 Jan 20
Couldn't open my own front door at 5pm on Christmas Eve! Aaaagh! Phoned in increasing desperation a number of locksmiths and Chris was the first to really pick up meaning I could speak to a human rather than to a machine.Immediately he couldn't have been more helpful, even calling me back within a few minutes to say he was now on his way. 10 mins later he arrived...Problem was the day before we had left a key on the inside of the front door and one of our party had tried to push it out from the front with a little wooden stick. That day we had been saved by us having a back door key but no such luck on Xmas Eve. I had told myself to check the front door was OK and that no little pieces of wood had got stuck inside before going out the next day but clean forgot to do so before heading out to do some last minute Xmas shopping....….within a couple of (worrying for me) minutes Chris managed to effect access through the front door. Initially he couldn't then get the wood inside out to clear the lock for future use, but rather than just quickly fitting me a new lock for a more expensive price he spent quite a few minutes with WD40 and his toolkit cleaning the lock innards out for me and eventually the malign bits of wood dropped out. The price charged for opening the door and saving our Christmas was really reasonable and I was happy to pay.In the circumstances Chris could not have been a more personable or likeable guy and I now carry his number with me in case of any other future ridonkulous incidents.All in all CSM Security Locksmiths gave me a better 2019 Christmas present that either Santa Claus himself or - ha - my wife did!. The lock now not only works fine it works so much more easily and smoothly than it did before So thanks so much Chris for saving our Xmas and best wishes to you and CSM for 2020. 366 more opportunities to help people locked out of their homes each day!. Well done - its good work you do.
Angus MacLeod
Angus MacLeod
15:33 09 Dec 19
Thanks Chris, excellent job. From initial phone call to completion of repair, just over 2 hours. I appreciate your honesty and professionalism, thoroughly recommended, Angus
Marc Wilkinson
Marc Wilkinson
15:45 10 Sep 19
Great service. Friendly and fast and has got me out of trouble twice! Thanks Chris
David Cawthray
David Cawthray
15:44 07 Jan 17
Would recommend chris to anyone, professional, from start to finish, a great job, would highly recommend
Leah Kincaid
Leah Kincaid
20:41 23 Jul 18
Amazing work and a great guy.
He was punctual, friendly, professional, very honest & most importantly my door is fixed..would definitely recommend to family & friends.
Steven Eben
Steven Eben
12:12 24 Oct 21
Divina Howard-Houston
Divina Howard-Houston
08:15 18 May 21
Jay Jason
Jay Jason
06:37 09 Feb 20
Chris provided me with the highest quality service at a affordable price.
Emma Ward
Emma Ward
18:40 02 Jul 21
What a swift response to my call of need, fantastic service and thorough job. Would highly recommend. Lovely gentleman….
Vanessa Tate
Vanessa Tate
18:04 28 Jun 21
I called Chris this morning regarding my front door lock, he called me straight back asked for pictures. Diagnosed the problem and arrived that evening with the parts to repair. He could sense I was nervous that it would completely snap so came the same day. He was very professional approachable and knowledgable. I cannot recommend Chris enough! I would definitely use him again
Antoine Ukoh
Antoine Ukoh
12:47 18 Nov 21
We called out Chris for an emergency situation with our front door lock.He was there in no time and was very friendly and professional exactly like the 1st time we used his services.The finish on our fixed lock looked very neat indeed.Chris had suggested an alternative which actually cut down final price of Job saving us money.Say no more, Chris comes highly recommended!
Lisa Kalugin
Lisa Kalugin
16:01 16 Dec 19
Fabulous service. Professional, knowledgeable and explained everything. Found Chris to be very honest and appreciated being told potential costs on the phone then the fixed cost once he’d seen the door and lock. He soon had our back door open and despite the broken lock being twenty years old he had a new one in his van to replace it. Chris pointed out a problem with our front door lock but rather than try and get additional work for himself he told us what we needed to do. Top, top service. Can’t recommend enough.
Mrs Lovegood
Mrs Lovegood
10:10 12 Dec 21
Chris offers a fantastic service! Very reliable, friendly and professional! I would thoroughly recommend him to anyone looking for a locksmith!
Don Pollock
Don Pollock
12:16 27 May 20
Caz Caz
Caz Caz
10:12 28 Mar 15
Best Locksmith Around Very Reliable Good Prices
Iyad Al-Jazieh
Iyad Al-Jazieh
20:42 08 Mar 21
Phebe Lau
Phebe Lau
10:29 24 Mar 21
Highly recommended. I needed a new lock replacing and Chris was prompt with his replies and even went out of his way to keep me up to date as the lock I wanted had to be ordered. Chris was professional, informative and friendly. Will definitely use his services again!
James Robbins
James Robbins
12:39 17 Mar 21
After snapping our Timpson’s cut key in the front door we called Chris to fit a new lock. He is amazing. Turned up at short notice, was friendly, efficient and knowledgable and very good value. He really care’s, so much so he sourced specialist keys from another supplier for us. 10/10 - we’d recommend him every time.
Jeremie Francois
Jeremie Francois
22:01 09 Nov 21
Chris was very professional and we'd would highly recommend him: easy to get hold of, he was able to assist same day and get out lock sorted in no time!
Claire Archer
Claire Archer
16:02 13 Aug 20
I only called them this morning and was able to get someone out the same day. My front door had been locked shut and the handle was broken so I wasn’t able to use it at all. Chris was really personable and explained every step of the repair and what the problem was so that I was able to feel confident in his work and that I was not being ripped off. The price he quoted was what was paid was very reasonable for the time he was here. I am very happy to recommend them to anyone.
Arron Mcloughlin
Arron Mcloughlin
20:07 09 Mar 20
Chris was very professional, friendly and helpful - changed my letter box lock quickly and fit me in shortly after I initially messaged him. Would definitely recommend due to great service and value for money.
Michael Badkin
Michael Badkin
08:56 13 Aug 20
Quite embarrassingly we required CMS to let us back into our house a second time yesterday (remembering to bring keys with us is apparently hard work). He was with us within 10 minutes and we were back in the house within 15 minutes, the first time we rang was late at night and even then he was with us within 20 minutes! The service is so quick, efficient, professional and friendly, which means a lot when you already feel like a donut locking yourself out of the house! I 100% recommend them and there was no hesitation on who to call when we were locked out a second time! Whilst I hope not to have to call them for the same issue again, I would happily use their other services too.
Shiv Chadha
Shiv Chadha
15:23 01 Aug 20
I highly recommend CSM. We dealt with Chris today who was very professional, reliable and has excellent craftsmanship. He went above and beyond to ensure all the new locks were installed and working properly. He was available at short notice and didn't leave until the job was done to the highest standard possible. And his prices were very competitive. Highly recommend.
Lenka Kominkova
Lenka Kominkova
16:36 18 Dec 21
Absolutely fantastic service. Called after a terrible experience Chris came over the same day put and got us up and running again. Can’t thank you enough 😊
Charlotte King
Charlotte King
22:10 24 Jun 21
brilliant, professional and the service was excellent.If I ever needed anything, I would definitely call CSM.Thank you!!
haluk yavas
haluk yavas
20:21 17 Mar 20
I’ve lost my keys and I’ve called CSM for replacing the lock but Chris managed to open the door for me to recover my spare keys from my apartment. Chris has a great customer service skills and very friendly. Thanks Chris
Tuncay Ustun
Tuncay Ustun
17:05 06 Oct 20
Quita Kennedy
Quita Kennedy
14:42 09 Aug 18
would highly recommend, Chris was professional and on time. He didn't replace parts that didn't need doing and then charge like some do and did what he could to keep my existing lock.
Dillon G
Dillon G
16:59 04 Mar 20
SMB London
SMB London
14:01 02 Sep 19
Really efficient and friendly service. Chris was on time, worked well, was courteous and offered advice on the best lock security. Recommend highly and would definitely use again.
Ed Page
Ed Page
15:04 23 Apr 20
Great service lovely genuine friendly guy who clearly knows his stuff. Highly recommend
Catherine Hyatt
Catherine Hyatt
14:18 17 Jun 20
Thank you Chris for rescuing my daughter from the bathroom so quickly this afternoon. Excellent speedy service.
Peter Litchfield
Peter Litchfield
13:08 29 Sep 21
Very good, punctual, professional and friendly service. Explained everything beforehand and after the work was complete, with some added tips thrown in. Gives you a rough idea of costs during the original consultation so at least you have a good idea before booking the work, which is a refreshing change.Would highly recommend CSM to anyone.
Stephen Beevor
Stephen Beevor
17:03 09 Jan 17
Manish Singhal
Manish Singhal
18:39 20 Apr 17
I was locked out today and Chris helped me and family on such a short notice ! Very much thankful to him for his professional services. Very quick and spot on in getting the job done. Would recommend him to anyone in need.
Well done Chris !!
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