Customer Reviews

Customer Reviews

Tom Latimer
Tom Latimer
21:14 08 Jul 20
Fantastic service from Chris. Couldn’t recommend highly enough, went above and beyond to solve a number of issues in the property.
City Stay Serviced Apartments
City Stay Serviced Apartments
08:55 29 Jun 20
Chris was brilliant when we needed his assistance opening a safe, he was professional and did his upmost to help us out, would definitely recommend!
B Hyatt
B Hyatt
17:37 17 Jun 20
Great, speedy attendance at short notice. Friendly and professional - would definitely recommend.
sravan kumar gundlapally
sravan kumar gundlapally
16:02 16 Jun 20
Very happy with the job done... friendly person and professional. Very knowledgeable too.
Alex Candelon
Alex Candelon
22:04 12 Jun 20
Very good friendly and professional service. On time and very helpful. Would definitely recommend them to anyone. Thanks a lot!
Don Pollock
Don Pollock
12:16 27 May 20
Richard Price
Richard Price
17:07 25 May 20
We had Chris pop over to repair our door. He was on time and fixed the door very quickly. Incredible service from a such a friendly guy. I’m tempted to brake another door just to have him back. Can’t recommend enough.
James Purton
James Purton
11:09 17 May 20
Jason Lawrence
Jason Lawrence
11:41 07 May 20
Chris has done a great job fixed my lock, he turned up on time and the price was fair too very professional. Thanks for doing a great job Chris.
Lodjac Amodio
Lodjac Amodio
13:35 01 May 20
Contacted Chris as I had 2 doors that were becoming more problematic. He responded quickly to my message and we made appointment for the following day. Arrived on time and quickly resolved both issues on 2 doors, alignment in one door and sticking key in the other door. Rates for work were very reasonable and happy with his work. Will recommend. 5/5.
Martin Smyth
Martin Smyth
14:07 30 Apr 20
I called CSM when the lock failed on my wooden patio doors and rather than cause any damage to the doors Chris persisted for longer than should have been necessary until he broke the lock and opened the doors. The lock inside was now obsolete but again Chris went out of his way to find me a replacement part. A very genuine guy and a first class job so thanks CSM Security you saved the day.
Darko Thane
Darko Thane
15:11 24 Apr 20
Chris came out and helped fix a lock on our flat door. Was very professional arranging times and while working. Demonstrated work and was very happy with the service
Ed Page
Ed Page
15:04 23 Apr 20
Great service lovely genuine friendly guy who clearly knows his stuff. Highly recommend
nazmeen zaffar
nazmeen zaffar
14:02 23 Apr 20
highly recommend, excellent service and reasonable pricing.
Ameliah Kilpin
Ameliah Kilpin
17:58 17 Apr 20
Our letting agent called Chris as we were locked out of our garage. Initially Chris said he could come out to us on Monday but when I explained we had a food shop arriving this evening and our only freezer was in the garage he squeezed us in on a Friday evening. He arrived very quickly, got the job done and told my husband how to hopefully keep it from happening again. Excellent service.
Tim Stoker
Tim Stoker
08:08 25 Mar 20
Broken door handle left me locked in own bathroom(!) at about 9:45pm... Chris was great: got here in about 20 mins, did a great job both in opening the front door and then the bathroom door - and was very professional/courteous/etc. throughout. Highly recommended. Just glad I had my phone in there with me!
haluk yavas
haluk yavas
20:21 17 Mar 20
I’ve lost my keys and I’ve called CSM for replacing the lock but Chris managed to open the door for me to recover my spare keys from my apartment. Chris has a great customer service skills and very friendly. Thanks Chris
j coxon
j coxon
10:37 17 Mar 20
Very quick service. Arrived 15 mins after I called and I was back in my house within 20 mins. Panic over! Highly recommended.
Arron Mcloughlin
Arron Mcloughlin
20:07 09 Mar 20
Chris was very professional, friendly and helpful - changed my letter box lock quickly and fit me in shortly after I initially messaged him. Would definitely recommend due to great service and value for money.
ilias sofokleous
ilias sofokleous
22:09 05 Mar 20
Great service within a few minutes from my call! Chris was able to respond to my call within 10 minutes !!! Keep up the good work!
Dillon Gauld
Dillon Gauld
16:59 04 Mar 20
Neil
Neil
11:59 02 Mar 20
Tony Brandon
Tony Brandon
19:36 21 Feb 20
Speedy, professional service!We were absolutely delighted with the service Chris provided. We had a real issue with our front door, Chris instantly knew what was wrong with it and fixed it on the spot with speed and professionalism. We would 100% recommend this company.
Mo
Mo
21:23 20 Feb 20
Exceptional service from Chris.
Suzana suzana
Suzana suzana
19:16 20 Feb 20
Excelent service, would recommend to anyone! Good prices and professionalism.
Julie Lowe
Julie Lowe
19:26 18 Feb 20
I didn't need an immediate call out, but needed a time to suit me. Arrived on time in my lunch hour and did a fantastic job in securing my property from a non-paying tenant. Thanks ☺
Nicholas Rowley
Nicholas Rowley
16:42 17 Feb 20
Arrived quickly when we were locked out and was very helpful. We then used his services a week later to fit a new lock to one of our doors. Professional and friendly service.
Jay Jason
Jay Jason
06:37 09 Feb 20
Chris provided me with the highest quality service at a affordable price.
Chris Haywood
Chris Haywood
14:17 14 Jan 20
Couldn't open my own front door at 5pm on Christmas Eve! Aaaagh! Phoned in increasing desperation a number of locksmiths and Chris was the first to really pick up meaning I could speak to a human rather than to a machine. Immediately he couldn't have been more helpful, even calling me back within a few minutes to say he was now on his way. 10 mins later he arrived...Problem was the day before we had left a key on the inside of the front door and one of our party had tried to push it out from the front with a little wooden stick. That day we had been saved by us having a back door key but no such luck on Xmas Eve. I had told myself to check the front door was OK and that no little pieces of wood had got stuck inside before going out the next day but clean forgot to do so before heading out to do some last minute Xmas shopping....….within a couple of (worrying for me) minutes Chris managed to effect access through the front door. Initially he couldn't then get the wood inside out to clear the lock for future use, but rather than just quickly fitting me a new lock for a more expensive price he spent quite a few minutes with WD40 and his toolkit cleaning the lock innards out for me and eventually the malign bits of wood dropped out. The price charged for opening the door and saving our Christmas was really reasonable and I was happy to pay.In the circumstances Chris could not have been a more personable or likeable guy and I now carry his number with me in case of any other future ridonkulous incidents.All in all CSM Security Locksmiths gave me a better 2019 Christmas present that either Santa Claus himself or - ha - my wife did!. The lock now not only works fine it works so much more easily and smoothly than it did before So thanks so much Chris for saving our Xmas and best wishes to you and CSM for 2020. 366 more opportunities to help people locked out of their homes each day!. Well done - its good work you do.
Matt Henfrey
Matt Henfrey
12:36 12 Jan 20
Fantastic service, arrived within a couple of hours from me calling....recommend totally
Hannah
Hannah
15:00 08 Jan 20
Absolutely brilliant service from Chris! Extremely helpful. Tried all options to save me money - very genuine lovely guy.Very professional and knowledgeable, would 100% recommend!Thanks again Chris!
Gurvinder Singh
Gurvinder Singh
20:29 04 Jan 20
Professional and decent chap who had all the specialist tools to get the job done fast. He opened a door when we got locked out. Reasonable rates.
Eavan McFall
Eavan McFall
14:20 01 Jan 20
After having my house broken into I was naturally a bit shaken. I wanted to get the locks changed immediately to help me feel a bit safer. Chris was with me within the hour to change my locks and also offer helpful advice to secure my home more efficiently in future. Brilliant service!
Christina Law
Christina Law
12:34 30 Dec 19
Absolutely excellent service. Chris could not have been more helpful - what a lovely guy. Exceptionally fast response - job extremely well done - explaining everything he was doing as he went along. Would not hesitate to recommend this company - and the rates were extremely reasonable as well - am one happy bunny!! 😀😀
Faded Mist
Faded Mist
13:41 26 Dec 19
mollyn mukombe
mollyn mukombe
15:33 24 Dec 19
Suraya Morriss
Suraya Morriss
09:46 17 Dec 19
Lisa Kalugin
Lisa Kalugin
16:01 16 Dec 19
Fabulous service. Professional, knowledgeable and explained everything. Found Chris to be very honest and appreciated being told potential costs on the phone then the fixed cost once he’d seen the door and lock. He soon had our back door open and despite the broken lock being twenty years old he had a new one in his van to replace it. Chris pointed out a problem with our front door lock but rather than try and get additional work for himself he told us what we needed to do. Top, top service. Can’t recommend enough.
Angus MacLeod
Angus MacLeod
15:33 09 Dec 19
Thanks Chris, excellent job. From initial phone call to completion of repair, just over 2 hours. I appreciate your honesty and professionalism, thoroughly recommended, Angus
Harriet Walton
Harriet Walton
15:18 06 Dec 19
Absolutely brilliant service from Chris. I was unable to get in my post box I called on the Tuesday and it was all sorted by Wednesday morning. Absolutely brilliant. I can’t recommend CSN locksmith highly enough.
Vicky Spencer
Vicky Spencer
23:05 28 Nov 19
Great service on an emergency call out! So quick and really professional. Thank you!
Frances Botha
Frances Botha
15:43 25 Nov 19
Contacted Chris as I Locked myself out in the cold, he arrived within 15 minutes and gained entry to my home in the next 20 Minutes. He then proceeded to check and tighten all my locks and adjusted my non-closing conservatory door And made it safe and secure. A lovely young man and I will recommend him to my family and friends. Thank you once again Chris.
Michael Blunt
Michael Blunt
15:40 21 Nov 19
Fantastic service from Chris. Above and beyond my expectations. Many thanks.
Loris Douglas
Loris Douglas
16:43 12 Nov 19
Thank you CSM Security for your impeccable work on my door today. And you cleaned up better than I would. Thank you again.
Michaela Dean
Michaela Dean
20:45 05 Nov 19
WOW. A super service, more than I expected and such a genuine service. No sooner I called he was here in record time. 8.00 pm at night too. Very professional and a really good emergency fee. I could not recommend this company more. 5 star all day long.
Stacey A D Mensah
Stacey A D Mensah
10:50 30 Oct 19
I called Chris one Friday afternoon because all of the other locksmiths were closed for the weekend apparently, even though it wasn't even 5pm! By the time I had pulled up on my driveway Chris was pretty much done. He was done within 15 minutes. Nothing is too much of an ask for him. He really does go above and beyond and he's someone that you can definitely rely on. From here on out, whenever my business needs a lock changing, he's going to be our first port of call!
Mark Penton
Mark Penton
20:02 25 Oct 19
Brilliant service called at 17.15 on a Friday evening and Chris was here by 18.30 repairing and replacing our lock! Weather was terrible and he stuck at it until job was complete at 20.30.Fast, reliable, quality service and great advice on how to protect your home.Thanks Chris - thoroughly recommend this company
Matt Barnes
Matt Barnes
16:12 19 Oct 19
Fantastic service, Chris is a great chap...definitely got me out of a pickle when I lost my house keys!
Milton Keynes Business Hub
Milton Keynes Business Hub
00:07 15 Oct 19
Kevin Knight
Kevin Knight
10:16 12 Oct 19
Fast friendly service, at a good price, would recommend without hesitation.

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