Customer Reviews

Customer Reviews

Angus M.
Angus M.
Thanks Chris, excellent job. From initial phone call to completion of repair, just over 2 hours. I appreciate your honesty and professionalism, thoroughly recommended, Angus
Michael B.
Michael B.
Fantastic service from Chris. Above and beyond my expectations. Many thanks.
James P.
James P.
Philip W.
Philip W.
This guy literally saved our day. Locked out the house with the kids and he went out of his way to come and get us in safely and for a new lock. Highly recommend
Jay J.
Jay J.
Chris provided me with the highest quality service at a affordable price.
Andrew S.
Andrew S.
Emily T.
Emily T.
Chris came to the property to replace a broken lock. He arrived on time, did the job to a brilliant standard and charged a very fair price - Chris quoted the price before attending the property. He was very professional and friendly. Definitely recommend!
Loris D.
Loris D.
Thank you CSM Security for your impeccable work on my door today. And you cleaned up better than I would. Thank you again.
Frances B.
Frances B.
Contacted Chris as I Locked myself out in the cold, he arrived within 15 minutes and gained entry to my home in the next 20 Minutes. He then proceeded to check and tighten all my locks and adjusted my non-closing conservatory door And made it safe and secure. A lovely young man and I will recommend him to my family and friends. Thank you once again Chris.
Hannah
Hannah
Absolutely brilliant service from Chris! Extremely helpful. Tried all options to save me money - very genuine lovely guy.Very professional and knowledgeable, would 100% recommend!Thanks again Chris!
Iyad A.
Iyad A.
Kevin K.
Kevin K.
Fast friendly service, at a good price, would recommend without hesitation.
Karl E.
Karl E.
Chris was very responsive and helpful from the word go. He already had a good idea of what was wrong based on the information I told him beforehand so the issue was fixed fast and efficiently. As well as being very professional he was also very friendly and polite. Would highly recommend as he’s obviously someone who takes pride in his work
Vanesss K.
Vanesss K.
Nicholas R.
Nicholas R.
Arrived quickly when we were locked out and was very helpful. We then used his services a week later to fit a new lock to one of our doors. Professional and friendly service.
Gaurav N.
Gaurav N.
Having moved to Milton Keynes to a new apartment I got locked out of a room with all my essential stuff and car keys. Chris was very helpful and prompt with his advice. He gave me a next available appointment and promptly did the job. His services were professional and helped me as it was a bank holiday weekend. Would definitely recommend to anyone needing these services.
Magda N.
Magda N.
I have to say that I'm very impressed with the service! Chris worked so hard to fix my front door lock an he did amazing! Very reliable and trustworthy.
Don P.
Don P.
Michael B.
Michael B.
Quite embarrassingly we required CMS to let us back into our house a second time yesterday (remembering to bring keys with us is apparently hard work). He was with us within 10 minutes and we were back in the house within 15 minutes, the first time we rang was late at night and even then he was with us within 20 minutes! The service is so quick, efficient, professional and friendly, which means a lot when you already feel like a donut locking yourself out of the house! I 100% recommend them and there was no hesitation on who to call when we were locked out a second time! Whilst I hope not to have to call them for the same issue again, I would happily use their other services too.
Suraya M.
Suraya M.
Simon A
Simon A
No need to shop around this guy is the only number you need! Chris was absolutely brilliant. Upfront heads-up on the cost, quick response, on time same day appointment and an all round super professional chap - couldn’t have been better.
Donna W.
Donna W.
Absolutely amazing service. Can not fault. Would highly recommend with 10 stars.So helpful and selfless.
Tony B.
Tony B.
Speedy, professional service!We were absolutely delighted with the service Chris provided. We had a real issue with our front door, Chris instantly knew what was wrong with it and fixed it on the spot with speed and professionalism. We would 100% recommend this company.
Deesha N.
Deesha N.
Chris is extremely professional and really took his time in sorting out the problem. Very polite, trustworthy and friendly. He genuinely cares about the quality of service he provides at very reasonable prices Highly recommend!
Sean A.
Sean A.
Fantastic service. I asked Chris to replace the lock on an electric up and over door and the job turned out to be far more complicated than first expected. Despite this he didn't charge me any more than was quoted even when I offered. He was polite, professional and kept me updated on his arrival time. Highly recommended.
Joe M.
Joe M.
Fantastic service and one of the friendliest people I've met. You don't need to look any further for a Locksmith.
Rosemary M.
Rosemary M.
Chris replaced a front door lock, very friendly efficient service. Price up front on time and speedy completion Excellent service
Ameliah K.
Ameliah K.
Our letting agent called Chris as we were locked out of our garage. Initially Chris said he could come out to us on Monday but when I explained we had a food shop arriving this evening and our only freezer was in the garage he squeezed us in on a Friday evening. He arrived very quickly, got the job done and told my husband how to hopefully keep it from happening again. Excellent service.
Jess B.
Jess B.
Fantastic service, answered promptly and at our house in under 30 minutes. Pleasure to deal with would highly recommend! Thank you Chris!
Richard D.
Richard D.
Phebe L
Phebe L
Highly recommended. I needed a new lock replacing and Chris was prompt with his replies and even went out of his way to keep me up to date as the lock I wanted had to be ordered. Chris was professional, informative and friendly. Will definitely use his services again!
Asif S.
Asif S.
I don’t usually leave reviews but on this occasion it’s totally needed. I called Chris as my front door lock broke, he came round the same day and replaced the lock and even fixed the door that was a bit sticky. He was very friendly and did a great. Would definitely recommend using him if you need a locksmith.
Jason L.
Jason L.
Chris has done a great job fixed my lock, he turned up on time and the price was fair too very professional.Thanks for doing a great job Chris.
Tuncay U.
Tuncay U.
Leah E.
Leah E.
Fantastic, quick, professional service! Would definitely recommend.
Matt B.
Matt B.
Fantastic service, Chris is a great chap...definitely got me out of a pickle when I lost my house keys!
City Stay Serviced A.
City Stay Serviced A.
Chris was brilliant when we needed his assistance opening a safe, he was professional and did his upmost to help us out, would definitely recommend!
Paul H.
Paul H.
Arrived within 20 minutes. Professional and friendly and very reasonably priced. Added bonus sent me links and advice on lock type so I don't lock myself out again. Great service..great guy. I strongly recomend.
mollyn M.
mollyn M.
Ian R.
Ian R.
Professional and friendly service, excellent price. Price quoted up front, no hidden extras and to cap it all Chris is a thoroughly nice chap.
Lisa K.
Lisa K.
Fabulous service. Professional, knowledgeable and explained everything. Found Chris to be very honest and appreciated being told potential costs on the phone then the fixed cost once he’d seen the door and lock. He soon had our back door open and despite the broken lock being twenty years old he had a new one in his van to replace it. Chris pointed out a problem with our front door lock but rather than try and get additional work for himself he told us what we needed to do. Top, top service. Can’t recommend enough.
Ethan W.
Ethan W.
Chris kept me informed via WhatsApp with what was going on (that he had ordered the parts, that they had arrived and that he was on his way) and he arrived on time. Within an hour he had completed the work to a very high standard. I would highly recommend him. Thank you so much!
Shiv C.
Shiv C.
I highly recommend CSM. We dealt with Chris today who was very professional, reliable and has excellent craftsmanship. He went above and beyond to ensure all the new locks were installed and working properly. He was available at short notice and didn't leave until the job was done to the highest standard possible. And his prices were very competitive. Highly recommend.
Darko T.
Darko T.
Chris came out and helped fix a lock on our flat door. Was very professional arranging times and while working. Demonstrated work and was very happy with the service
Tanvi P.
Tanvi P.
Chris was very helpful, called him on a Thursday night and managed to get an appointment booked in for Friday. He was very efficient, professional and ensured that the problem was sorted. Also recommended other professionals for other bits I needed sorting out around the house. Can not recommend Chris enough due to fast and efficient service at a very high quality.
Arron M.
Arron M.
Chris was very professional, friendly and helpful - changed my letter box lock quickly and fit me in shortly after I initially messaged him. Would definitely recommend due to great service and value for money.
Stefan D.
Stefan D.
Absolutely brilliant. Chris arrived quickly and despite the fact that the job was not easy, he did it in a timely and professional manner.Reasonably priced and great value for money for the level of service I have received. I would definitely recommend him.
Mikal T.
Mikal T.
Very friendly, fast and professional service provided by Chris. Needed my front door locks changed same day and he was there almost immediately. Price was better than expected. Very highly recommended.
Mo
Mo
Exceptional service from Chris.
Dillon G.
Dillon G.
Richard M.
Richard M.
Chris came to replace a lock on a front door, at a very reasonable price. Fitted me in very quickly and arrived bang on time. Very professional throughout and a thoroughly nice bloke, also providing me with some advice on a window locking issue. I would very happily use CSM Locksmiths again.
Christina L.
Christina L.
Absolutely excellent service. Chris could not have been more helpful - what a lovely guy. Exceptionally fast response - job extremely well done - explaining everything he was doing as he went along. Would not hesitate to recommend this company - and the rates were extremely reasonable as well - am one happy bunny!! 😀😀
ERMM M.
ERMM M.
Chris was very professional and honest. I got a few quotes and he had a very fair price with no extra hidden charges. He communicated clearly what the price would be to get the lock fixed and did not unnecessarily upsell me or just say that I needed a new lock. On a Sunday he arrived within 5 mins and helped me tenant to unlock the door. As a landlord you can’t ask for much more than that, someone you can trust and gets the job done quickly. A very happy customer. Thanks Chris!!
Joe R.
Joe R.
Absolutely brilliant service ! I got locked out and was back in within ten minutes, including great advice on how to improve current security and sent links for what to buy, rather than any sales tactics! Really faultless service, and while I hope I never need to use a locksmith ever again, if I do I'll be going straight to CSM!
Michaela D.
Michaela D.
WOW. A super service, more than I expected and such a genuine service. No sooner I called he was here in record time. 8.00 pm at night too. Very professional and a really good emergency fee. I could not recommend this company more. 5 star all day long.
Tom L.
Tom L.
Fantastic service from Chris. Couldn’t recommend highly enough, went above and beyond to solve a number of issues in the property.
Gurvinder S.
Gurvinder S.
Professional and decent chap who had all the specialist tools to get the job done fast. He opened a door when we got locked out. Reasonable rates.
Pete D
Pete D
Chris attended at short notice and very kindly helped me out of a situation which had disabled one of our vehicles. Chris had an approach for all eventualities and all the kit needed to resolve the incident and then some. Great value, professional and trustworthy which is apparent instantly on dealing with. Would highly recommend, review rating speaks volumes and breeds the confidence to use CSM Services without knowing too much about them. Chuffed with the result - 5* from us.
Alex L.
Alex L.
Having locked ourselves out, Chris came to the rescue. Immediately answered the phone and was with me within the hour. Great guy, great service and would definitely recommend.
Martin S.
Martin S.
I called CSM when the lock failed on my wooden patio doors and rather than cause any damage to the doors Chris persisted for longer than should have been necessary until he broke the lock and opened the doors. The lock inside was now obsolete but again Chris went out of his way to find me a replacement part. A very genuine guy and a first class job so thanks CSM Security you saved the day.
xphilipwheelerx
xphilipwheelerx
Black Diamond M.
Black Diamond M.
Excellent service from start to finish. Prompt arrival, quick fix, fair pricing. Highly recommended
Alex C.
Alex C.
Very good friendly and professional service. On time and very helpful. Would definitely recommend them to anyone. Thanks a lot!
Stacey A D M.
Stacey A D M.
I called Chris one Friday afternoon because all of the other locksmiths were closed for the weekend apparently, even though it wasn't even 5pm! By the time I had pulled up on my driveway Chris was pretty much done. He was done within 15 minutes. Nothing is too much of an ask for him. He really does go above and beyond and he's someone that you can definitely rely on. From here on out, whenever my business needs a lock changing, he's going to be our first port of call!
James R.
James R.
After snapping our Timpson’s cut key in the front door we called Chris to fit a new lock. He is amazing. Turned up at short notice, was friendly, efficient and knowledgable and very good value. He really care’s, so much so he sourced specialist keys from another supplier for us. 10/10 - we’d recommend him every time.
G F
G F
Chris recently fitted an alarm system. The work was completed to a very high standard. Chris is very meticulous and spends time installing the system correctly taking no short cuts. I would highly recommend Chris without any hesitation.
Neil W.
Neil W.
Absolutely first class service from Chris! Very friendly, knowledgeable and in keeping with the current times - very thorough with the clean afterwards. Sorted our broken door lock in an incredibly efficient manner. Wouldn't hesitate go to Chris again!
Claire A.
Claire A.
I only called them this morning and was able to get someone out the same day. My front door had been locked shut and the handle was broken so I wasn’t able to use it at all. Chris was really personable and explained every step of the repair and what the problem was so that I was able to feel confident in his work and that I was not being ripped off. The price he quoted was what was paid was very reasonable for the time he was here. I am very happy to recommend them to anyone.
Milton Keynes Business H.
Milton Keynes Business H.
Faye C.
Faye C.
Need a locksmith? Look no further. Chris was incredibly kind and professional since the moment I phoned him. I needed 2 new locks ASAP and Chris was at my house shortly after I contacted him. Great price, lovely person, highly recommend 🙂
Sarah O
Sarah O
Chris came across very professional and not knowing much about what locks suited us, he guided us though options while not just on the sales pitch.There ended up being a few issues with the door but Chris took the time, patience and effect to make the lock work which has made both myself and partner feel safer in our new home. Amazing value and effect for what was charged, will highly recommend Chris to anyone and would be very happy using his services again should I need them.
MistyIsMoody
MistyIsMoody
B H.
B H.
Great, speedy attendance at short notice. Friendly and professional - would definitely recommend.
Mark P.
Mark P.
Brilliant service called at 17.15 on a Friday evening and Chris was here by 18.30 repairing and replacing our lock! Weather was terrible and he stuck at it until job was complete at 20.30.Fast, reliable, quality service and great advice on how to protect your home.Thanks Chris - thoroughly recommend this company
Eavan M.
Eavan M.
After having my house broken into I was naturally a bit shaken. I wanted to get the locks changed immediately to help me feel a bit safer. Chris was with me within the hour to change my locks and also offer helpful advice to secure my home more efficiently in future. Brilliant service!
Neil
Neil
Nathan R.
Nathan R.
Ed P.
Ed P.
Great service lovely genuine friendly guy who clearly knows his stuff. Highly recommend
Netnapa L.
Netnapa L.
Came out at short notice to repair and replace locks on garage doors. Friendly and professional service, and good value for money. Highly recommended.
Lee F.
Lee F.
Friendly and efficient! After leaving the keys inside, we were promptly back in at a reasonable cost.
Lesley W.
Lesley W.
Chris did an amazing job, professional, friendly, great price and excellent service and all round nice bloke.....thanks Chris
ilias S.
ilias S.
Great service within a few minutes from my call! Chris was able to respond to my call within 10 minutes !!! Keep up the good work!
nazmeen Z.
nazmeen Z.
highly recommend, excellent service and reasonable pricing.
Vicky S.
Vicky S.
Great service on an emergency call out! So quick and really professional. Thank you!
Suzana S.
Suzana S.
Excelent service, would recommend to anyone! Good prices and professionalism.
Chris H.
Chris H.
Couldn't open my own front door at 5pm on Christmas Eve! Aaaagh! Phoned in increasing desperation a number of locksmiths and Chris was the first to really pick up meaning I could speak to a human rather than to a machine.Immediately he couldn't have been more helpful, even calling me back within a few minutes to say he was now on his way. 10 mins later he arrived...Problem was the day before we had left a key on the inside of the front door and one of our party had tried to push it out from the front with a little wooden stick. That day we had been saved by us having a back door key but no such luck on Xmas Eve. I had told myself to check the front door was OK and that no little pieces of wood had got stuck inside before going out the next day but clean forgot to do so before heading out to do some last minute Xmas shopping....….within a couple of (worrying for me) minutes Chris managed to effect access through the front door. Initially he couldn't then get the wood inside out to clear the lock for future use, but rather than just quickly fitting me a new lock for a more expensive price he spent quite a few minutes with WD40 and his toolkit cleaning the lock innards out for me and eventually the malign bits of wood dropped out. The price charged for opening the door and saving our Christmas was really reasonable and I was happy to pay.In the circumstances Chris could not have been a more personable or likeable guy and I now carry his number with me in case of any other future ridonkulous incidents.All in all CSM Security Locksmiths gave me a better 2019 Christmas present that either Santa Claus himself or - ha - my wife did!. The lock now not only works fine it works so much more easily and smoothly than it did before So thanks so much Chris for saving our Xmas and best wishes to you and CSM for 2020. 366 more opportunities to help people locked out of their homes each day!. Well done - its good work you do.
Tim S.
Tim S.
Broken door handle left me locked in own bathroom(!) at about 9:45pm... Chris was great: got here in about 20 mins, did a great job both in opening the front door and then the bathroom door - and was very professional/courteous/etc. throughout. Highly recommended. Just glad I had my phone in there with me!
j C.
j C.
Very quick service. Arrived 15 mins after I called and I was back in my house within 20 mins. Panic over! Highly recommended.
Lodjac A.
Lodjac A.
Contacted Chris as I had 2 doors that were becoming more problematic. He responded quickly to my message and we made appointment for the following day.Arrived on time and quickly resolved both issues on 2 doors, alignment in one door and sticking key in the other door.Rates for work were very reasonable and happy with his work. Will recommend. 5/5.
Matt H.
Matt H.
Fantastic service, arrived within a couple of hours from me calling....recommend totally
sravan kumar G.
sravan kumar G.
Very happy with the job done... friendly person and professional. Very knowledgeable too.
Richard P.
Richard P.
We had Chris pop over to repair our door. He was on time and fixed the door very quickly. Incredible service from a such a friendly guy. I’m tempted to brake another door just to have him back.Can’t recommend enough.
Julie L.
Julie L.
I didn't need an immediate call out, but needed a time to suit me. Arrived on time in my lunch hour and did a fantastic job in securing my property from a non-paying tenant. Thanks ☺
Melanie W.
Melanie W.
Called CSM Security Locksmiths for an emergency job, and was very happy with the service, very reliable, professional and reasonable priced would recommend to anyone in need of a locksmith.
haluk Y.
haluk Y.
I’ve lost my keys and I’ve called CSM for replacing the lock but Chris managed to open the door for me to recover my spare keys from my apartment. Chris has a great customer service skills and very friendly. Thanks Chris
kinita P.
kinita P.
Harriet W.
Harriet W.
Absolutely brilliant service from Chris. I was unable to get in my post box I called on the Tuesday and it was all sorted by Wednesday morning. Absolutely brilliant. I can’t recommend CSN locksmith highly enough.
Bob G.
Bob G.
Freddie P
Freddie P
Very professional friendly and well informed
Sarah L.
Sarah L.
Chris did a fantastic job, turned up within 20 minutes and gained access in 5 minutes, highly recommend!
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