Customer Reviews

Customer Reviews

Pete D
Pete D
13:07 20 Oct 20
Chris attended at short notice and very kindly helped me out of a situation which had disabled one of our vehicles. Chris had an approach for all eventualities and all the kit needed to resolve the incident and then some. Great value, professional and trustworthy which is apparent instantly on dealing with. Would highly recommend, review rating speaks volumes and breeds the confidence to use CSM Services without knowing too much about them. Chuffed with the result - 5* from us.
Nathan Rice
Nathan Rice
20:56 13 Oct 20
Black Diamond Marketing
Black Diamond Marketing
17:29 06 Oct 20
Excellent service from start to finish. Prompt arrival, quick fix, fair pricing. Highly recommended
Tuncay Ustun
Tuncay Ustun
17:05 06 Oct 20
Netnapa Lack
Netnapa Lack
13:15 05 Oct 20
Came out at short notice to repair and replace locks on garage doors. Friendly and professional service, and good value for money. Highly recommended.
Simon A
Simon A
13:52 02 Oct 20
No need to shop around this guy is the only number you need! Chris was absolutely brilliant. Upfront heads-up on the cost, quick response, on time same day appointment and an all round super professional chap - couldn’t have been better.
Stefan Donchev
Stefan Donchev
12:06 24 Sep 20
Absolutely brilliant. Chris arrived quickly and despite the fact that the job was not easy, he did it in a timely and professional manner.Reasonably priced and great value for money for the level of service I have received. I would definitely recommend him.
Sean Astley
Sean Astley
08:47 23 Sep 20
Fantastic service. I asked Chris to replace the lock on an electric up and over door and the job turned out to be far more complicated than first expected. Despite this he didn't charge me any more than was quoted even when I offered. He was polite, professional and kept me updated on his arrival time. Highly recommended.
Alex Lawrence
Alex Lawrence
10:04 16 Sep 20
Having locked ourselves out, Chris came to the rescue. Immediately answered the phone and was with me within the hour. Great guy, great service and would definitely recommend.
Joe Mordecai
Joe Mordecai
10:44 08 Sep 20
Fantastic service and one of the friendliest people I've met. You don't need to look any further for a Locksmith.
Richard Double
Richard Double
13:10 01 Sep 20
Mikal Tang
Mikal Tang
06:43 01 Sep 20
Very friendly, fast and professional service provided by Chris. Needed my front door locks changed same day and he was there almost immediately. Price was better than expected. Very highly recommended.
Gaurav Nigam
Gaurav Nigam
11:17 30 Aug 20
Having moved to Milton Keynes to a new apartment I got locked out of a room with all my essential stuff and car keys. Chris was very helpful and prompt with his advice. He gave me a next available appointment and promptly did the job. His services were professional and helped me as it was a bank holiday weekend. Would definitely recommend to anyone needing these services.
Claire Archer
Claire Archer
16:02 13 Aug 20
I only called them this morning and was able to get someone out the same day. My front door had been locked shut and the handle was broken so I wasn’t able to use it at all. Chris was really personable and explained every step of the repair and what the problem was so that I was able to feel confident in his work and that I was not being ripped off. The price he quoted was what was paid was very reasonable for the time he was here. I am very happy to recommend them to anyone.
Michael Badkin
Michael Badkin
08:56 13 Aug 20
Quite embarrassingly we required CMS to let us back into our house a second time yesterday (remembering to bring keys with us is apparently hard work). He was with us within 10 minutes and we were back in the house within 15 minutes, the first time we rang was late at night and even then he was with us within 20 minutes! The service is so quick, efficient, professional and friendly, which means a lot when you already feel like a donut locking yourself out of the house! I 100% recommend them and there was no hesitation on who to call when we were locked out a second time! Whilst I hope not to have to call them for the same issue again, I would happily use their other services too.
Shiv Chadha
Shiv Chadha
15:23 01 Aug 20
I highly recommend CSM. We dealt with Chris today who was very professional, reliable and has excellent craftsmanship. He went above and beyond to ensure all the new locks were installed and working properly. He was available at short notice and didn't leave until the job was done to the highest standard possible. And his prices were very competitive. Highly recommend.
Jess Besnard
Jess Besnard
19:17 13 Jul 20
Fantastic service, answered promptly and at our house in under 30 minutes. Pleasure to deal with would highly recommend! Thank you Chris!
Tom Latimer
Tom Latimer
21:14 08 Jul 20
Fantastic service from Chris. Couldn’t recommend highly enough, went above and beyond to solve a number of issues in the property.
City Stay Serviced Apartments
City Stay Serviced Apartments
08:55 29 Jun 20
Chris was brilliant when we needed his assistance opening a safe, he was professional and did his upmost to help us out, would definitely recommend!
B Hyatt
B Hyatt
17:37 17 Jun 20
Great, speedy attendance at short notice. Friendly and professional - would definitely recommend.
sravan kumar gundlapally
sravan kumar gundlapally
16:02 16 Jun 20
Very happy with the job done... friendly person and professional. Very knowledgeable too.
Alex Candelon
Alex Candelon
22:04 12 Jun 20
Very good friendly and professional service. On time and very helpful. Would definitely recommend them to anyone. Thanks a lot!
Don Pollock
Don Pollock
12:16 27 May 20
Richard Price
Richard Price
17:07 25 May 20
We had Chris pop over to repair our door. He was on time and fixed the door very quickly. Incredible service from a such a friendly guy. I’m tempted to brake another door just to have him back.Can’t recommend enough.
James Purton
James Purton
11:09 17 May 20
Jason Lawrence
Jason Lawrence
11:41 07 May 20
Chris has done a great job fixed my lock, he turned up on time and the price was fair too very professional.Thanks for doing a great job Chris.
Lodjac Amodio
Lodjac Amodio
13:35 01 May 20
Contacted Chris as I had 2 doors that were becoming more problematic. He responded quickly to my message and we made appointment for the following day.Arrived on time and quickly resolved both issues on 2 doors, alignment in one door and sticking key in the other door.Rates for work were very reasonable and happy with his work. Will recommend. 5/5.
Martin Smyth
Martin Smyth
14:07 30 Apr 20
I called CSM when the lock failed on my wooden patio doors and rather than cause any damage to the doors Chris persisted for longer than should have been necessary until he broke the lock and opened the doors. The lock inside was now obsolete but again Chris went out of his way to find me a replacement part. A very genuine guy and a first class job so thanks CSM Security you saved the day.
Darko Thane
Darko Thane
15:11 24 Apr 20
Chris came out and helped fix a lock on our flat door. Was very professional arranging times and while working. Demonstrated work and was very happy with the service
Ed Page
Ed Page
15:04 23 Apr 20
Great service lovely genuine friendly guy who clearly knows his stuff. Highly recommend
nazmeen zaffar
nazmeen zaffar
14:02 23 Apr 20
highly recommend, excellent service and reasonable pricing.
Ameliah Kilpin
Ameliah Kilpin
17:58 17 Apr 20
Our letting agent called Chris as we were locked out of our garage. Initially Chris said he could come out to us on Monday but when I explained we had a food shop arriving this evening and our only freezer was in the garage he squeezed us in on a Friday evening. He arrived very quickly, got the job done and told my husband how to hopefully keep it from happening again. Excellent service.
Tim Stoker
Tim Stoker
08:08 25 Mar 20
Broken door handle left me locked in own bathroom(!) at about 9:45pm... Chris was great: got here in about 20 mins, did a great job both in opening the front door and then the bathroom door - and was very professional/courteous/etc. throughout. Highly recommended. Just glad I had my phone in there with me!
haluk yavas
haluk yavas
20:21 17 Mar 20
I’ve lost my keys and I’ve called CSM for replacing the lock but Chris managed to open the door for me to recover my spare keys from my apartment. Chris has a great customer service skills and very friendly. Thanks Chris
j coxon
j coxon
10:37 17 Mar 20
Very quick service. Arrived 15 mins after I called and I was back in my house within 20 mins. Panic over! Highly recommended.
Arron Mcloughlin
Arron Mcloughlin
20:07 09 Mar 20
Chris was very professional, friendly and helpful - changed my letter box lock quickly and fit me in shortly after I initially messaged him. Would definitely recommend due to great service and value for money.
ilias sofokleous
ilias sofokleous
22:09 05 Mar 20
Great service within a few minutes from my call! Chris was able to respond to my call within 10 minutes !!! Keep up the good work!
Dillon Gauld
Dillon Gauld
16:59 04 Mar 20
Neil
Neil
11:59 02 Mar 20
Tony Brandon
Tony Brandon
19:36 21 Feb 20
Speedy, professional service!We were absolutely delighted with the service Chris provided. We had a real issue with our front door, Chris instantly knew what was wrong with it and fixed it on the spot with speed and professionalism. We would 100% recommend this company.
Mo
Mo
21:23 20 Feb 20
Exceptional service from Chris.
Suzana suzana
Suzana suzana
19:16 20 Feb 20
Excelent service, would recommend to anyone! Good prices and professionalism.
Julie Lowe
Julie Lowe
19:26 18 Feb 20
I didn't need an immediate call out, but needed a time to suit me. Arrived on time in my lunch hour and did a fantastic job in securing my property from a non-paying tenant. Thanks ☺
Nicholas Rowley
Nicholas Rowley
16:42 17 Feb 20
Arrived quickly when we were locked out and was very helpful. We then used his services a week later to fit a new lock to one of our doors. Professional and friendly service.
Jay Jason
Jay Jason
06:37 09 Feb 20
Chris provided me with the highest quality service at a affordable price.
Chris Haywood
Chris Haywood
14:17 14 Jan 20
Couldn't open my own front door at 5pm on Christmas Eve! Aaaagh! Phoned in increasing desperation a number of locksmiths and Chris was the first to really pick up meaning I could speak to a human rather than to a machine.Immediately he couldn't have been more helpful, even calling me back within a few minutes to say he was now on his way. 10 mins later he arrived...Problem was the day before we had left a key on the inside of the front door and one of our party had tried to push it out from the front with a little wooden stick. That day we had been saved by us having a back door key but no such luck on Xmas Eve. I had told myself to check the front door was OK and that no little pieces of wood had got stuck inside before going out the next day but clean forgot to do so before heading out to do some last minute Xmas shopping....….within a couple of (worrying for me) minutes Chris managed to effect access through the front door. Initially he couldn't then get the wood inside out to clear the lock for future use, but rather than just quickly fitting me a new lock for a more expensive price he spent quite a few minutes with WD40 and his toolkit cleaning the lock innards out for me and eventually the malign bits of wood dropped out. The price charged for opening the door and saving our Christmas was really reasonable and I was happy to pay.In the circumstances Chris could not have been a more personable or likeable guy and I now carry his number with me in case of any other future ridonkulous incidents.All in all CSM Security Locksmiths gave me a better 2019 Christmas present that either Santa Claus himself or - ha - my wife did!. The lock now not only works fine it works so much more easily and smoothly than it did before So thanks so much Chris for saving our Xmas and best wishes to you and CSM for 2020. 366 more opportunities to help people locked out of their homes each day!. Well done - its good work you do.
Matt Henfrey
Matt Henfrey
12:36 12 Jan 20
Fantastic service, arrived within a couple of hours from me calling....recommend totally
Hannah
Hannah
15:00 08 Jan 20
Absolutely brilliant service from Chris! Extremely helpful. Tried all options to save me money - very genuine lovely guy.Very professional and knowledgeable, would 100% recommend!Thanks again Chris!
Gurvinder Singh
Gurvinder Singh
20:29 04 Jan 20
Professional and decent chap who had all the specialist tools to get the job done fast. He opened a door when we got locked out. Reasonable rates.
Eavan McFall
Eavan McFall
14:20 01 Jan 20
After having my house broken into I was naturally a bit shaken. I wanted to get the locks changed immediately to help me feel a bit safer. Chris was with me within the hour to change my locks and also offer helpful advice to secure my home more efficiently in future. Brilliant service!
CSM Security Locksmiths

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