Customer Reviews

Customer Reviews

Karl Evans
Karl Evans
19:04 29 Mar 21
Chris was very responsive and helpful from the word go. He already had a good idea of what was wrong based on the information I told him beforehand so the issue was fixed fast and efficiently. As well as being very professional he was also very friendly and polite. Would highly recommend as he’s obviously someone who takes pride in his work
Philip Wheeler
Philip Wheeler
16:52 29 Apr 21
This guy literally saved our day. Locked out the house with the kids and he went out of his way to come and get us in safely and for a new lock. Highly recommend
sravan kumar gundlapally
sravan kumar gundlapally
16:02 16 Jun 20
Very happy with the job done... friendly person and professional. Very knowledgeable too.
Charlotte King
Charlotte King
22:10 24 Jun 21
brilliant, professional and the service was excellent.If I ever needed anything, I would definitely call CSM.Thank you!!
G F
G F
21:23 19 Nov 20
Chris recently fitted an alarm system. The work was completed to a very high standard. Chris is very meticulous and spends time installing the system correctly taking no short cuts. I would highly recommend Chris without any hesitation.
Tanvi Patel
Tanvi Patel
20:27 08 Jan 21
Chris was very helpful, called him on a Thursday night and managed to get an appointment booked in for Friday. He was very efficient, professional and ensured that the problem was sorted. Also recommended other professionals for other bits I needed sorting out around the house. Can not recommend Chris enough due to fast and efficient service at a very high quality.
nazmeen zaffar
nazmeen zaffar
14:02 23 Apr 20
highly recommend, excellent service and reasonable pricing.
Tom Latimer
Tom Latimer
21:14 08 Jul 20
Fantastic service from Chris. Couldn’t recommend highly enough, went above and beyond to solve a number of issues in the property.
Vanessa Tate
Vanessa Tate
18:04 28 Jun 21
I called Chris this morning regarding my front door lock, he called me straight back asked for pictures. Diagnosed the problem and arrived that evening with the parts to repair. He could sense I was nervous that it would completely snap so came the same day. He was very professional approachable and knowledgable. I cannot recommend Chris enough! I would definitely use him again
Kristen Titmus
Kristen Titmus
13:37 27 Sep 21
haluk yavas
haluk yavas
20:21 17 Mar 20
I’ve lost my keys and I’ve called CSM for replacing the lock but Chris managed to open the door for me to recover my spare keys from my apartment. Chris has a great customer service skills and very friendly. Thanks Chris
Steven Eben
Steven Eben
12:12 24 Oct 21
B Hyatt
B Hyatt
17:37 17 Jun 20
Great, speedy attendance at short notice. Friendly and professional - would definitely recommend.
Iqra
Iqra
15:32 19 Oct 21
Very happy with the service provided
Piotr Kość
Piotr Kość
18:09 11 Nov 21
Today he saved my life with such quick response and massive professional help. Highly recommend. Thank you one more time
Sarah O
Sarah O
17:43 01 Apr 21
Chris came across very professional and not knowing much about what locks suited us, he guided us though options while not just on the sales pitch.There ended up being a few issues with the door but Chris took the time, patience and effect to make the lock work which has made both myself and partner feel safer in our new home. Amazing value and effect for what was charged, will highly recommend Chris to anyone and would be very happy using his services again should I need them.
Netnapa Lack
Netnapa Lack
13:15 05 Oct 20
Came out at short notice to repair and replace locks on garage doors. Friendly and professional service, and good value for money. Highly recommended.
Daniel Sarson
Daniel Sarson
09:56 17 Sep 21
Chris attended a emergency call out within 20 minutes of calling. Very professional and got me back into my apartment within minutes of arriving. Highly recommend.
Tarlochan Grewal (Raj)
Tarlochan Grewal (Raj)
11:58 04 Oct 21
Great professional service and all with a smile and helpful advice. Went above and beyond to help. Quick response to contact and arrange appointment. Would highly recommend CSM.
Magda Nodrof
Magda Nodrof
16:47 09 Dec 20
I have to say that I'm very impressed with the service! Chris worked so hard to fix my front door lock an he did amazing! Very reliable and trustworthy.
j coxon
j coxon
10:37 17 Mar 20
Very quick service. Arrived 15 mins after I called and I was back in my house within 20 mins. Panic over! Highly recommended.
Gaurav Nigam
Gaurav Nigam
11:17 30 Aug 20
Having moved to Milton Keynes to a new apartment I got locked out of a room with all my essential stuff and car keys. Chris was very helpful and prompt with his advice. He gave me a next available appointment and promptly did the job. His services were professional and helped me as it was a bank holiday weekend. Would definitely recommend to anyone needing these services.
Mepham Family
Mepham Family
13:47 07 Jul 21
Chris is so easy to deal with and have used CSM on several occasions - even have them on speed-dial!Excellent service and quality work,
Tim Carey
Tim Carey
19:58 23 Jul 21
I chose Chris on the strength of these reviews, and they were exactly right. Exceptional workmanship, communication, clear and up-front pricing and excellent advice.
Phebe Lau
Phebe Lau
10:29 24 Mar 21
Highly recommended. I needed a new lock replacing and Chris was prompt with his replies and even went out of his way to keep me up to date as the lock I wanted had to be ordered. Chris was professional, informative and friendly. Will definitely use his services again!
Backup Deesha
Backup Deesha
12:38 28 Apr 21
Chris is extremely professional and really took his time in sorting out the problem. Very polite, trustworthy and friendly. He genuinely cares about the quality of service he provides at very reasonable prices Highly recommend!
Hayley Rance
Hayley Rance
12:41 27 May 21
First class service. Chris is very professional, knowledgeable and friendly. I would highly recommend CSM Locksmiths.
Ravi Kumar
Ravi Kumar
20:38 16 Jun 21
First class service and highly professional, Thanks Chris for very quick turnaround and sorting out the issue. Very prompt and friendly, Highly recommended.
Andrew Savva
Andrew Savva
13:24 07 Nov 20
Michael Badkin
Michael Badkin
08:56 13 Aug 20
Quite embarrassingly we required CMS to let us back into our house a second time yesterday (remembering to bring keys with us is apparently hard work). He was with us within 10 minutes and we were back in the house within 15 minutes, the first time we rang was late at night and even then he was with us within 20 minutes! The service is so quick, efficient, professional and friendly, which means a lot when you already feel like a donut locking yourself out of the house! I 100% recommend them and there was no hesitation on who to call when we were locked out a second time! Whilst I hope not to have to call them for the same issue again, I would happily use their other services too.
Adam pugsley
Adam pugsley
19:30 24 Aug 21
From phone call to arrival , Less than 15 minutes. I've never needed or used a locksmith before, I cant recommend this Company enough. Chris went above and beyond to help me today. Saved me a small fortune with his knowledge, Absolute professional.Thanks again Chris , I'll be sure to recommend you to anyone who needs a reliable locksmith. 👍
M B
M B
12:48 27 Aug 21
Quick to respond. Arrived exactly on time. Quickly done. Very professional. Thanks Chris!
Don Pollock
Don Pollock
12:16 27 May 20
David Bruce
David Bruce
16:38 08 Oct 21
Highly recommended. I lost my keys on holiday and needed a locksmith to meet me when I got home. Chris provided a very reasonable quote that he kept to, met me at exactly the time he said he would, explained what he would do and updated me as he did it. I gained entry to my home in less than half an hour and the lock was undamaged.
Neil Walters
Neil Walters
18:21 30 Apr 21
Absolutely first class service from Chris! Very friendly, knowledgeable and in keeping with the current times - very thorough with the clean afterwards. Sorted our broken door lock in an incredibly efficient manner. Wouldn't hesitate go to Chris again!
Paul Henry
Paul Henry
17:34 26 Jan 21
Arrived within 20 minutes. Professional and friendly and very reasonably priced. Added bonus sent me links and advice on lock type so I don't lock myself out again. Great service..great guy. I strongly recomend.
City Stay Serviced Apartments (City Stay Apartments)
City Stay Serviced Apartments (City Stay Apartments)
08:55 29 Jun 20
Chris was brilliant when we needed his assistance opening a safe, he was professional and did his upmost to help us out, would definitely recommend!
Emily Turner
Emily Turner
15:58 27 Nov 20
Chris came to the property to replace a broken lock. He arrived on time, did the job to a brilliant standard and charged a very fair price - Chris quoted the price before attending the property. He was very professional and friendly. Definitely recommend!
dolfanyan1972
dolfanyan1972
13:33 06 Nov 21
After we got locked out of the house I contacted Chris from CMC. He arrived promptly with smile and got to work, and in no time we were back in the house. Chris provided excellent service and I highly recommend Him.
Bob Gibbs
Bob Gibbs
14:21 19 Feb 21
Google User
Google User
20:24 28 Jun 21
I was locked out of my property due to a worn out lock, phoned around and Chris was recommended to me by a locksmith that was busy on another job. Spoke to Chris on the phone he took details of the problem he clearly explained the price and arrived within 15mins. Very professional and friendly guy great price as well for his services couldn't be more happier as he sorted the problem and managed to get me back into the property! Would highly recommend! Thank you
Suili Su
Suili Su
13:33 18 Aug 21
Nice and easy communication with quotes and appointment, reasonable prices, no hidden charges, we wanted to change three locks, but one of the patio doors locks couldn’t be changed after about 45 minutes trying due to a failed mechanism and a stuck panel, we were only charged for two locks. Chris also checked for a door fixers contact and links for materials. Really appreciate his professional and reliable service, will definitely recommend him to family and friends.
Nathan Rice
Nathan Rice
20:56 13 Oct 20
James Robbins
James Robbins
12:39 17 Mar 21
After snapping our Timpson’s cut key in the front door we called Chris to fit a new lock. He is amazing. Turned up at short notice, was friendly, efficient and knowledgable and very good value. He really care’s, so much so he sourced specialist keys from another supplier for us. 10/10 - we’d recommend him every time.
Laura Duggan
Laura Duggan
19:07 23 Aug 21
Absolute star! Arrived within 15 mins after I called having returned from holiday to find I'd lost my front door key. Valiantly worked on getting access to my recently fitted high security locks and did absolute best to do as cleanly as possible. Much appreciated and would recommend without hesitation.
Ethan Wilkinson
Ethan Wilkinson
15:58 26 Mar 21
Chris kept me informed via WhatsApp with what was going on (that he had ordered the parts, that they had arrived and that he was on his way) and he arrived on time. Within an hour he had completed the work to a very high standard. I would highly recommend him. Thank you so much!
Laurian Taylor
Laurian Taylor
07:35 30 Aug 21
It was so refreshing to meet a tradesman who was respectful, knowledgeable, reliable, and honest. Chris is a true craftsman. I was having issues with one of the locks on the conservatory door, turned out the lock was fine, the problem was due to the doors becoming misaligned. Chris sorted out the doors and saved me a fortune. I have no hesitation in highly recommending him.
Richard Moore
Richard Moore
12:43 27 Oct 20
Chris came to replace a lock on a front door, at a very reasonable price. Fitted me in very quickly and arrived bang on time. Very professional throughout and a thoroughly nice bloke, also providing me with some advice on a window locking issue. I would very happily use CSM Locksmiths again.
Rosemary Maher
Rosemary Maher
12:10 19 Nov 20
Chris replaced a front door lock, very friendly efficient service. Price up front on time and speedy completion Excellent service
Lesley Ward
Lesley Ward
19:02 09 Dec 20
Chris did an amazing job, professional, friendly, great price and excellent service and all round nice bloke.....thanks Chris
AideNoice
AideNoice
08:15 18 May 21
Darko Thane
Darko Thane
15:11 24 Apr 20
Chris came out and helped fix a lock on our flat door. Was very professional arranging times and while working. Demonstrated work and was very happy with the service
Peter Litchfield
Peter Litchfield
13:08 29 Sep 21
Very good, punctual, professional and friendly service. Explained everything beforehand and after the work was complete, with some added tips thrown in. Gives you a rough idea of costs during the original consultation so at least you have a good idea before booking the work, which is a refreshing change.Would highly recommend CSM to anyone.
Leah Etheridge
Leah Etheridge
16:11 05 Nov 20
Fantastic, quick, professional service! Would definitely recommend.
Freddie P
Freddie P
23:03 04 May 21
Very professional friendly and well informed
Alex Lawrence
Alex Lawrence
10:04 16 Sep 20
Having locked ourselves out, Chris came to the rescue. Immediately answered the phone and was with me within the hour. Great guy, great service and would definitely recommend.
Donna Wilson
Donna Wilson
20:22 21 Nov 20
Absolutely amazing service. Can not fault. Would highly recommend with 10 stars.So helpful and selfless.
xphilipwheelerx
xphilipwheelerx
16:51 29 Apr 21
Simon A
Simon A
13:52 02 Oct 20
No need to shop around this guy is the only number you need! Chris was absolutely brilliant. Upfront heads-up on the cost, quick response, on time same day appointment and an all round super professional chap - couldn’t have been better.
Isaac Tekeste
Isaac Tekeste
11:23 27 May 21
Helen Morrison
Helen Morrison
19:48 20 Jul 21
Chris fixed our conservatory door today which wouldn't unlock. Although not an emergency he'd solved the problem, sourced and fitted a necessary new lock unit to our aging door and made it work better than before - all on the day we contacted him. He gave us a clear idea of the range of possible causes and costs at the outset. Such a pleasant and competent guy. Highly recommend.
Pete D
Pete D
13:07 20 Oct 20
Chris attended at short notice and very kindly helped me out of a situation which had disabled one of our vehicles. Chris had an approach for all eventualities and all the kit needed to resolve the incident and then some. Great value, professional and trustworthy which is apparent instantly on dealing with. Would highly recommend, review rating speaks volumes and breeds the confidence to use CSM Services without knowing too much about them. Chuffed with the result - 5* from us.
Jeremie Francois
Jeremie Francois
22:01 09 Nov 21
Chris was very professional and we'd would highly recommend him: easy to get hold of, he was able to assist same day and get out lock sorted in no time!
Darren Voda
Darren Voda
15:47 05 Jul 21
Chris tried his best to repair old lock of 14 years, but I opted for new one as this was not too much more. Very friendly, professional and reasonable. Not the cheapest, but value is something you pay for, and this was great value. Great experience, would definitely recommend Chris to anyone.
Ian Rowland
Ian Rowland
14:40 10 Nov 20
Professional and friendly service, excellent price. Price quoted up front, no hidden extras and to cap it all Chris is a thoroughly nice chap.
Alex Candelon
Alex Candelon
22:04 12 Jun 20
Very good friendly and professional service. On time and very helpful. Would definitely recommend them to anyone. Thanks a lot!
Lodjac Amodio
Lodjac Amodio
13:35 01 May 20
Contacted Chris as I had 2 doors that were becoming more problematic. He responded quickly to my message and we made appointment for the following day.Arrived on time and quickly resolved both issues on 2 doors, alignment in one door and sticking key in the other door.Rates for work were very reasonable and happy with his work. Will recommend. 5/5.
kinita patel
kinita patel
10:53 18 Jan 21
Katy Jackson
Katy Jackson
20:05 04 Sep 21
Superb work from Chris! Came and rescued me so quickly when my front door broke. Lovely, very friendly locksmith too!
Iyad Al-Jazieh
Iyad Al-Jazieh
20:42 08 Mar 21
R Townend
R Townend
18:17 20 Jul 21
Turned to Chris after being let down by another local locksmith. Service was faultless. Chris knew what he was doing and explained everything as he went. Very polite and professional. Even let me know he was running a little late. Highly recommended. Thanks Chris!
Stefan Donchev
Stefan Donchev
12:06 24 Sep 20
Absolutely brilliant. Chris arrived quickly and despite the fact that the job was not easy, he did it in a timely and professional manner.Reasonably priced and great value for money for the level of service I have received. I would definitely recommend him.
Antoine Ukoh
Antoine Ukoh
12:47 18 Nov 21
We called out Chris for an emergency situation with our front door lock.He was there in no time and was very friendly and professional exactly like the 1st time we used his services.The finish on our fixed lock looked very neat indeed.Chris had suggested an alternative which actually cut down final price of Job saving us money.Say no more, Chris comes highly recommended!
James Purton
James Purton
11:09 17 May 20
Richard Price
Richard Price
17:07 25 May 20
We had Chris pop over to repair our door. He was on time and fixed the door very quickly. Incredible service from a such a friendly guy. I’m tempted to brake another door just to have him back.Can’t recommend enough.
Tim Stoker
Tim Stoker
08:08 25 Mar 20
Broken door handle left me locked in own bathroom(!) at about 9:45pm... Chris was great: got here in about 20 mins, did a great job both in opening the front door and then the bathroom door - and was very professional/courteous/etc. throughout. Highly recommended. Just glad I had my phone in there with me!
Giovannina Blaauw
Giovannina Blaauw
15:25 08 Jul 21
Thank you Chris amazing service, the quality was superb and very quick lock replacement.
Shiv Chadha
Shiv Chadha
15:23 01 Aug 20
I highly recommend CSM. We dealt with Chris today who was very professional, reliable and has excellent craftsmanship. He went above and beyond to ensure all the new locks were installed and working properly. He was available at short notice and didn't leave until the job was done to the highest standard possible. And his prices were very competitive. Highly recommend.
Jess Besnard
Jess Besnard
19:17 13 Jul 20
Fantastic service, answered promptly and at our house in under 30 minutes. Pleasure to deal with would highly recommend! Thank you Chris!
Adam Jones
Adam Jones
12:43 08 Jun 21
Chris was prompt, friendly, efficient and clear about indicative pricing from the first point of contact. Would highly recommend.
Martin Smyth
Martin Smyth
14:07 30 Apr 20
I called CSM when the lock failed on my wooden patio doors and rather than cause any damage to the doors Chris persisted for longer than should have been necessary until he broke the lock and opened the doors. The lock inside was now obsolete but again Chris went out of his way to find me a replacement part. A very genuine guy and a first class job so thanks CSM Security you saved the day.
Mikal Tang
Mikal Tang
06:43 01 Sep 20
Very friendly, fast and professional service provided by Chris. Needed my front door locks changed same day and he was there almost immediately. Price was better than expected. Very highly recommended.
ERMM MMM
ERMM MMM
17:18 25 Apr 21
Chris was very professional and honest. I got a few quotes and he had a very fair price with no extra hidden charges. He communicated clearly what the price would be to get the lock fixed and did not unnecessarily upsell me or just say that I needed a new lock. On a Sunday he arrived within 5 mins and helped me tenant to unlock the door. As a landlord you can’t ask for much more than that, someone you can trust and gets the job done quickly. A very happy customer. Thanks Chris!!
Jason Lawrence
Jason Lawrence
11:41 07 May 20
Chris has done a great job fixed my lock, he turned up on time and the price was fair too very professional.Thanks for doing a great job Chris.
Vanesss Klopper
Vanesss Klopper
17:09 29 Jan 21
Joe Rowe
Joe Rowe
14:01 28 Feb 21
Absolutely brilliant service ! I got locked out and was back in within ten minutes, including great advice on how to improve current security and sent links for what to buy, rather than any sales tactics! Really faultless service, and while I hope I never need to use a locksmith ever again, if I do I'll be going straight to CSM!
Black Diamond Marketing
Black Diamond Marketing
17:29 06 Oct 20
Excellent service from start to finish. Prompt arrival, quick fix, fair pricing. Highly recommended
Asif Sadiq
Asif Sadiq
18:10 06 May 21
I don’t usually leave reviews but on this occasion it’s totally needed. I called Chris as my front door lock broke, he came round the same day and replaced the lock and even fixed the door that was a bit sticky. He was very friendly and did a great. Would definitely recommend using him if you need a locksmith.
Ed Page
Ed Page
15:04 23 Apr 20
Great service lovely genuine friendly guy who clearly knows his stuff. Highly recommend
Suzie Sue
Suzie Sue
12:08 15 Sep 21
This guy was awesome! He came super quickly, he was very professional and super helpful! I really hope I never need a locksmith again.. but if I do.. this is the guy! 100% recommend! (Now just need to remember to take my keys with me when I leave the house!!)
Tuncay Ustun
Tuncay Ustun
17:05 06 Oct 20
Chris Revell
Chris Revell
15:28 23 Nov 21
Problem with a lock jamming on an internal sliding door. Contacted Chris who came out within 24hrs and fixed the issue at the price quoted. Good service and nice chap.
Joe Mordecai
Joe Mordecai
10:44 08 Sep 20
Fantastic service and one of the friendliest people I've met. You don't need to look any further for a Locksmith.
Sarah Lawrence
Sarah Lawrence
17:05 29 Nov 20
Chris did a fantastic job, turned up within 20 minutes and gained access in 5 minutes, highly recommend!
Faye Carruthers
Faye Carruthers
20:58 14 Dec 20
Need a locksmith? Look no further. Chris was incredibly kind and professional since the moment I phoned him. I needed 2 new locks ASAP and Chris was at my house shortly after I contacted him. Great price, lovely person, highly recommend 🙂
Claire Archer
Claire Archer
16:02 13 Aug 20
I only called them this morning and was able to get someone out the same day. My front door had been locked shut and the handle was broken so I wasn’t able to use it at all. Chris was really personable and explained every step of the repair and what the problem was so that I was able to feel confident in his work and that I was not being ripped off. The price he quoted was what was paid was very reasonable for the time he was here. I am very happy to recommend them to anyone.
Ron
Ron
16:08 03 Sep 21
Chris responded very quickly and was polite, friendly and professional. Highly recommended!
Sean Astley
Sean Astley
08:47 23 Sep 20
Fantastic service. I asked Chris to replace the lock on an electric up and over door and the job turned out to be far more complicated than first expected. Despite this he didn't charge me any more than was quoted even when I offered. He was polite, professional and kept me updated on his arrival time. Highly recommended.
Emma Ward
Emma Ward
18:40 02 Jul 21
What a swift response to my call of need, fantastic service and thorough job. Would highly recommend. Lovely gentleman….
Richard Double
Richard Double
13:10 01 Sep 20
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